Join Hosco and view Carolina's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
About me
My name is Carolina Rodríguez, I am 25 years old and I finished my career in Tourism and International Hospitality Management.
I have worked for five years in the restoration of different hotels in Mallorca.
I have also done reception practices, in the Marketing and events department in Mallorca and Germany.
I am currently working in London for the Welcomebeds company as an operations assistant. It is a hotel company, activities and transfers.
I would like a change and be able to start working in hotels since it is really what I have always been passionate about.
I am a very hardworking, dynamic and responsible girl, I learn very fast and everything that is to acquire more experience I love.
I came to London three months ago because I need to improve my English.
At work I am currently learning a lot about hotels and tourism, but I cannot practice English, while I go to an academy every day to improve my English level and I am a motivated person to continue learning and working.
That is why I would like to make a change and start at the reception of a hotel, for example, to practice more the language and to start acquiring more experience in the hotel world. I know it's not easy when you don't have good English but "he who doesn't risk doesn't learn."
I go to an academy every day to improve my English level and I am a motivated person to continue learning and working.
Experience
9 years and 5 months
-
Guest Services Agent
Park Plaza Westminster Bridge London - London, United Kingdom
Guest RelationsFebruary 2020 - Now · 4 years and 2 months -
Operations Assistant
welcomebeds - London, United Kingdom
Room Division ManagementFebruary 2018 - Now · 6 years and 2 months-work with the different agency segments, not only online, but also cirtuitos, groups, transfers. -Processing hotel contract data and loading requests. -To maintain and update content of the hotels in the core database of the company -Keeping the on-line computer database, bookings & prices up to date -Dealing with clients’ emergency situations quickly & efficiently. -Book tickets, coaching, guides, visitor attractions, events and ferries as required. -Dealing with flight delays -Processing on-line and telephone bookings, accurately -Updating requests such as rate changes, allotment amendments, special offers and close-outs. -Negotiate with suppliers to obtain availability for bookings -Deal with special requests, complaints, etc. -Assist clients and suppliers on the phone -Check and process all incoming e-mails -Liaising with clients/suppliers/agents/tour operators -Assume and perform other duties and responsibilities required -Ensure service level agreements are met and achieved -Allocate transfers and tours -Check reservations on a daily basics -Keep track of pre-payments and ensure they are processed on time
-
Events Assistant
Hotel Valparaíso - Palma, Spain
EventJanuary 2018 - April 2018 · 4 monthsINTERNSHIP -Make event budgets for customers. Organize the event and pass the information to the different departments of the hotel. Create advertising for different special events of the hotel
-
Waitress
Hotel Cap Rocat - Palma, Spain
F&B serviceMarch 2017 - October 2017 · 9 months-Customer service at table and bar. -Take care of a range of tables. -Preparation of cocktails, cafes, different drinks. -Preparation of mise en place, organization of the entire restaurant room.
-
Waiter
Mhares Sea Club - Palma, Spain
F&B serviceMay 2014 - October 2016 · 2 years and 6 months-Customer service at table and bar. -Take care of a range of tables. -Preparation of cocktails, cafes, different drinks. -Preparation of mise en place, organization of the entire restaurant room.
-
Housekeeping Floor Supervisor
Hilton Hotels & Resorts - Palma, Spain
Room Division ManagementMarch 2016 - June 2016 · 4 months -
Internship Receptionist
Le Meridien Grand Hotel - Nuremberg, Germany
ReceptionNovember 2015 - March 2016 · 5 months -
Waiter
Le Meridien Grand Hotel - Nuremberg, Germany
F&B serviceOctober 2015 - March 2016 · 6 months
Education
Languages
4 languages
-
Spanish
Native or fluent
-
Portuguese
Native or fluent
-
English
Limited working
-
German
Limited working
Personal information
Nationalities
-
Spanish
Date of birth
September 09th 1994
We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.
We’ve added the following information to your profile:
- Current location
- Profile summary
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
- Date of birth
- Driving License
- Phone Number
Take a moment to look at your supercharged profile!
We couldn’t update your profile using your CV.
We couldn’t update your profile. However, your CV has been saved.
There was an error uploading your CV.
Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.