Caroline Delauménie

Caroline Delauménie

Assistante de formation at Institut Cassiopée
Lives in Chatou, France
over 6 months ago

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After commercial and financial experiences and 10 years working for TUI France, I am enjoying new worthwhile opportunities as part of Human Resources. This has always been a pleasure to support and be proactive to implement local and Group HR Strategy in France. Besides, French social context allows me to develop skills about the change management through several restructurations.


  • Assistante de formation

    Institut Cassiopée - Chatou, France

    Administration & General
    November 2017 - Now · 1 year and 3 months

    Poste polyvalent au sein d'un Institut de formation aux thérapies du bien-être. - Gestion commerciale : renseignement auprès de prospect, accueil des stagiaires, salon - Administration des ventes : contractualisation et service après-vente, gestion des dossiers auprès de financeurs externes (Fongecif, OPCA, etc) - Administration des formations - Gestion des approvisionnements en matériel pédagogique et en ouvrages référencés dans la boutique de l'institut Activité menée en parallèle de formations métier commencées en janvier 2017 au sein de l'institut (Sophrologue et Praticien en Relation d'aide)

  • HR Business Partner

    TUI France - Lyon, France

    Human Resources
    September 2012 - April 2016 · 3 years and 8 months

    HR Strategy & planning - Supported French HR strategy which is part of Global HR strategy HR Support - Strong relationship with TUI France’s Specialist MD and senior leaders - Regular business trip to Levallois to provide a HR presence for around 60 staff based there Talent Management - 2 annual people reviews for Specialist to identify potentials and succession planning Change management - Coordinated Behaviors rollout in close relation with Corsair and TUI Marine HR Team - Following TUI France merger, introduced cultural changes to teams to improve HR development & performance management Employee engagement / Staff representation - Regular presentation to Works Council, Health & safety committee and staff representatives – participate and co-ordinate question-answer about activity, finance, strategy, etc. Part time for TUI Marine activities in France (Le boat, Moorings & Sunsail) - Management of HR & Payroll teams (4 persons) - Regurlar trips to Castelnaudary & Crawley to facilitate Global SHG strategy in this activities in France - HR support to management with French Labor Law context and advice on best opportunities

  • HR Controller - Comp & Benefits manager

    TUI France - Paris, France

    Human Resources
    September 2011 - September 2012 · 1 year and 1 month

    HR Strategy & planning - Created, updated and analyzed main HR indicators to guide HR activity and social mandatory reporting. Communicated HR data for internal and external requests. Change management - Participated to restructuration “Convergence” and “Perspec’TUIves” projects which led to respectively 500 and 325 job cuts: departure allowance budgetary, internal re-employment solutions, answers to auditors and Works Council’s expert requests - Responsible for Intuition project for TUI France – in relation with Group HRD : initiative to launch it for all employees in Oct. 2013 (Group request : Band 3&4 only) - Supported actively Big Picture communication and explanation for TUI France – in relation with Group Communication - Contributed to global TUI France harmonization since the merger: contractual obligations, reward, working time, etc. Reward - Referent for 5 Expat and 4 GRP’s compensation & benefits – in relation with Group HRD - Monitored gross salary budgetary for TUI France (€60M) - Responsible for Reward: policy update & communication – monitor salary increase campaign (approx. 1,4% per year) - Participated to salary survey to benchmark salary against French market: initiative to align the supplier (Hay Group) with Group contract, updated job mapping (250 jobs) and participated every year to the survey Employee engagement / Staff representation - French survey champion for Your Voice 2012 – in relation with Group HRD - In charge of Professional Equity between men and women committee – negotiate company-wide agreement (Sept. 2013) and implemented it in the company

  • Senior Financial Controller

    TUI France - Paris, France

    January 2009 - August 2011 · 2 years and 8 months

    BU Retail closing until EBITA after SDIs: presentation and explanation to MD, CFO and auditors. Participated to 5YP, monthly rolling forecast Created and automated dashboards Participated to restructure analytical accountancy

  • Junior Financial Controller

    TUI France - Paris, France

    May 2006 - December 2008 · 2 years and 8 months

    BU Airline’s monthly closing until GP2; consolidation and control within company P&L Financial & operational follow-up for airline commitments: load factor, price elasticity, empty seats impact Monitored and reported about revenue and profitability by destination Managed transfer pricing with airline company Corsair

  • Financial IS advisor

    Chambre de commerce et d'industriede PAris - Paris, France

    November 2004 - April 2005 · 6 months

    Supported and advised users of the Financial IS, create and lead trainings Participated to restructure analytical accountancy

  • Sales financial controller

    Sopexa - Paris, France

    Revenue Management
    September 2002 - April 2006 · 3 years and 8 months

    Built and monitored sales budgetary and forecasts. Implemented a new Invoice System Controlled and coordinated internal sales process over 43 offices across the world

  • Customer Service Representative

    BNP Paribas - Paris, France

    Customer Service
    September 1999 - August 2002 · 2 years and 12 months

    Work-study program in bank sector


  • Certificat de Sophrologue et de Praticien en Relation d'aide

    Institut Cassiopée - Chatou, France

    January 2017 - December 2018

    Formation de Sophrologue dans le cadre d'un enrichissement de mes compétences. Afin d'apporter une réelle valeur ajoutée à mon métier de professionnel des Ressources humaines, les outils acquis durant ces formations peuvent être utile dans l'accompagnement / coaching des managers, accompagnement de salariés en difficulté, team-building via l'analyse transactionnelle notamment. Ce sont des outils de développement personnel et peuvent participer à améliorer la qualité de vie au travail.

  • Formation profil MBTI

    Insights - Paris, France

    June 2015 - June 2015

    Outil approfondi dans le cadre de la formation en Relation d'aide avec l'approche de la psychologie jungienne. Outil très efficace pour favoriser la cohésion d'équipe ou pour monter des équipes projet avec des profils complémentaires

  • Ecole supérieure de Management en alternance ESM-A - Paris, France

    September 2002 - September 2004

  • BTS Action commerciale - Paris, France

    September 1999 - September 2001

    en alternance dans la banque


  • English
    Professional working


  • Conduite du changement
  • développement RH
  • ecoute
  • Employee Relation
  • Microsoft pack office
  • Service client
  • Taking inititiave
  • Team coach
Geneva, Switzerland
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