Caroline Schädel

Caroline Schädel

Sales & Marketing Intern at JW Marriott Hotel Dubai
Lives in Germany
over 6 months ago

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I am a professional educated in hospitality management and passionate for Marketing, PR & Social Media on the luxury hotel and tourism market with existing pro- and reactive skills. Well-organized, accurate and highly responsible with an aptitude in problem-solving. Able to work both independently and in a team to deliver business targets in a timely manner.

Experience

  • Sales & Marketing Intern

    JW Marriott Hotel Dubai - Dubai, United Arab Emirates

    Sales & Marketing
    May 2018 - October 2018 · 6 months

    - handling independently the Marketing in assisting the DOSM - implementing new PR and Marketing campaigns/strategies for Digital and Print in internal and external distribution channels - creating collaterals, content and artworks for magazine releases and Digitals Ads by using InDesign, Illustrator, Photoshop - leading property's own Social Media accounts - evaluating insights and impressions of Social Media channels - analysing monthly financial production of key sales accounts - developing sales strategies, targets and budgets for each market type - assisting the proactive team in the cooperation with clients and finalizing contracts - tracking the budget of the department

  • Rooms Division Intern

    The Ritz-Carlton Dubai - Dubai, United Arab Emirates

    Front Office reception
    September 2017 - March 2018 · 7 months

    - customer service according to company standards - anticipate and address guests' service needs, preferences and special requests - complaint management - ensuring the properly daily closing with cash and credit card transactions

  • Front Desk Receptionist

    Hotel Crystal - Saarbrücken, Germany

    Front Office reception
    August 2014 - September 2017 · 3 years and 2 months

    - customer service - organisation of breakfast buffet - using system “SIHOT” for reservations and data management - communication by telephone and email for enquiries - complaint management - accounting and billing

Education

  • College of Further Education for Hotel Management and Administration - Saarbrücken, Germany

    July 2015 - July 2018

  • College of Secondary Education for economy and business studies - Saarbrücken, Germany

    July 2013 - July 2015

Languages

  • English
    Native or fluent
    100%
  • German
    Native or fluent
    100%
  • French
    Limited working
    40%
  • Spanish
    Limited working
    40%

Skills

  • A team player
  • Corporate hospitality
  • Digital marketing
  • E-marketing
  • Experience in 5* hotels
  • IT skills
  • Luxury hotel
  • PMS OPERA
  • SFA Web
  • Social Media
  • social network
  • Team leading
Following
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