Caroline-Jihane Zkar

Caroline-Jihane Zkar

Réservations Agent at Hôtel de Crillon, a Rosewood Hotel
Lives in Paris, France
over 6 months ago

Join Hosco and view Caroline-Jihane's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Hôtelière expérimentée en services clients et techniques de ventes, je recherche un challenge en tant qu'Assistante Revenue Manager. A ce poste je saurais mettre à profit mes différents atouts tels que :
► Une excellente connaissance du marché Parisien et des canaux de ventes
► Un esprit d'analyse rigoureux
► Une implication sans faille motivée par les résultats

N'hésitez pas à me contacter afin que nous puissions faire plus amplement connaissance et échanger sur nos projets.

Experience

  • Réservations Agent

    Hôtel de Crillon, a Rosewood Hotel - Paris, France

    Sales & Marketing
    September 2017 - Now · 1 year and 3 months

  • Assistant Front Office Manager - Management Training

    AM RESORTS - Punta Cana, Dominican Republic

    Front Office reception
    May 2016 - June 2017 · 1 year and 2 months

    Breathless Punta Cana 5* resort with 725 rooms, I was a part of the pre-opening and the opening of Now Onyx 5*, 502 room resort as theassistant front office manager.

  • Assistant manager

    Relais Saint Germain - Paris, France

    Administration & General
    November 2015 - May 2016 · 7 months

  • Réceptionniste polyvalente

    Hôtel WO by Elegancia - Hôtel le A by Elegancia - Paris, France

    Front Office reception
    April 2015 - September 2015 · 6 months

    The great team of the Hôtel WO ( 35th best hotel in Paris on Trip Advisor ) showed me how to build a strong relationship with the guest from the check in, in order to discover all their needs and wants and to make sure they are met during their stay.

  • Receptionist

    Hôtel le A **** - Paris, France

    Front Office reception
    March 2015 - November 2015 · 10 months

    The Hôtel le A was bought last year. In addition to my receptionnist tasks, I was in charge of creating new kinds of relationships with our customers ( Business & Leisure ) in order to gain their trust and loyalty. At the Hôtel le A, where all the procedures were new, I developped strong initiative skills which helped me to facilitate and coordinate the team's work.

  • Reservation agent

    Radisson Blu Dokhan's - Paris, France

    Reservations
    April 2014 - October 2014 · 7 months

    At the Radisson Blu Dokhan's in Paris, I was hired to replace the Reservation Manager in charge of Revenue during her maternity leave. I was in charge of the whole reservation part of her position. There, I developped great organization skills and learnt how to prioritize my tasks in order to be able to accomplish them all at the right time.

  • Receptionist

    Hôtel des Batignolles - Paris, France

    Front Office reception
    September 2013 - March 2014 · 7 months

    In this small establishment, in addition to my receptionist tasks, I was in charge of the reservations and of assisting the manager, it made me very versatile.

  • Réceptionist

    Normandy Barrière - Deauville, France

    Front Office reception
    May 2013 - August 2013 · 4 months

    In this prestigious establishment, I developped very strong interpersonal and diplomacy skills to deal with very demanding guests and their expectations.

  • Receptionist

    Suite Novotel - Vélizy-Villacoublay, France

    Front Office reception
    June 2011 - August 2011 · 3 months

    After two internships at the Suite Novotel among the house keeping team and the Receptionnist team, I worked there a summer. I became super versatile dealing with the reservations, the conciergerie and the bar. I also learnt how to understand, embrace and apply a brand policy and culture every day.

Education

  • European Bachelor in Hotel & Tourism Management

    CMH Paris - Centre de Management Hôtelier International - Paris, France

    October 2015 - November 2016

  • BTS Rooms Division Manager

    Lycée d'hôtellerie et tourisme de Saint Quentin en Yvelines - Paris, France

    August 2011 - May 2016

    2 years advanced diploma in hospitality and management skills.

  • Baccalauréat Hôtellerie & Restauration

    Lycée d'hôtellerie et tourisme de Saint Quentin en Yvelines, Saint Quentin en Yvelines - Paris, France

    August 2008 - May 2011

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Full professional
    80%
  • Portuguese
    Notions
    20%

Skills

  • Efficient
  • Excellent teamwork skills
  • Flexible
  • Highly organized
  • Intepersonal skills
  • Multitasking
  • Trilingual
Connections
Omar Guissi
Assistant de direction at New Concierge
Kuldeep Gaur
Housekeeping Executive at Hilton Conrad bangalore
Raji Aljesry
Pre Opening Management Trainee at Four Seasons Hotels and Resorts
View 49 connections
Following
Le Bristol Paris
Paris, France
Hyatt Hotels Dubai
Dubai, United Arab Emirates
Other members
Parakian Alison
Clamart, France
Viktor Liu
Bad Honnef, Germany
Hugo Barbier
Paris, France
Pernelle Escolar
Paris, France
View 324036 members