Casper Jaarsma

Casper Jaarsma

Restaurant Manager at Small independent Restaurant Group
Lives in Saint-Jean-de-Luz, France
over 6 months ago

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Highly efficient and customer-orientated Manager with extensive experience in hospitality environments. Adept communicator with team leading and development skills. Forward thinking multi-tasker able to analyse situations and costs, and successfully determine profitable outcomes.


  • Restaurant Manager

    Small independent Restaurant Group - Saint-Jean-de-Luz, France

    F&B service
    May 2016 - Now · 2 years and 10 months

    Management of three F&B outlets. - Trained all incoming staff on menu, serving protocol, etc providing a consistent and enjoyable customer dining experience - Maintained nightly credit card batch and cash out ensuring 100% accountability of revenue - Created communication strategies that would increase value and promote demand - Boosted staff performance through effective training and increasing employee morale - Prepared financial information to identify expenses and revenue of operation - Managed restaurant staffing and scheduling, ensuring full coverage in both outlets for 13 hours per day, and 7 days per week

  • full time carer

    Home - Saint-Jean-de-Luz, France

    May 2015 - May 2016 · 1 year and 1 month

    Leave of Absence - Full-time caregiver during family member's illness

  • Operations Manager

    4 star Boutique Hotel - Pretoria, South Africa

    January 2012 - March 2015 · 3 years and 3 months

    Supervised 30 team members through two managers. Managed recruitment and training of staff for the 70 cover brasserie-style restaurant. Controlled profit and loss performance, inventory, and customer service. Set up training programmes for team members in all departments. - Conducted daily pre-shift and weekly departmental meetings to ensure organisational efficiency. - Through training & development and rigorous product and service quality supervision I successfully improved satisfaction rate from 60% satisfied or extremely satisfied to 89% as measured via in-house and online reviews. - Together with the Executive Chef I revitalised the menu with financial viability in mind. - Optimised profits by controlling food and beverage, and labour costs on a daily basis.

  • Front Office Manager - Assistant General Manager

    3 star Independent Hotel - Salies-de-Béarn, France

    Front Office reception
    January 2004 - October 2011 · 7 years and 10 months

    A four-star, 35 room hotel in the South-West of France, adjacent to the golf and closely associated with the local spa facilities. Led a team of 15 professionals in daily operations of reception, restaurant, and housekeeping. Established schedules, managed performance and provided staff evaluations. - Tasked with sales and marketing, and internal accounting. - Slashed inventory, reduced spoilage, and cut costs through staff reductions after evaluating resource needs.

  • Teamleader Front Office

    Disneyland Hotel - Paris, France

    Front Office reception
    July 2003 - January 2004 · 7 months

    Responsibilities included: Together with colleagues responsible for overseeing 40 staff members. Greeting guests and introducing the amenities available on site.

  • Restaurant Manager

    Brasserie Restaurant - Wassenaar, Netherlands

    F&B service
    May 1995 - July 2002 · 7 years and 3 months

    Responsibilities included: Management of reception and serving teams (23 staff), handling all restaurant bookings, greeting and seating guests (in high season up to a 1000 covers a day).


  • Accounting

    London School of Economics - London, United Kingdom

    November 2011 - August 2013

  • Hospitality Management

    École hôtelière de Lausanne - Lausanne, Switzerland

    July 2002 - January 2004

  • Master of Arts in Archaeology

    Universiteit Leiden - Leiden, Netherlands

    August 1994 - April 2001


  • Dutch
    Native or fluent
  • English
    Native or fluent
  • French
    Full professional
  • Spanish
  • German


  • A good Team player
  • F&B management
  • Great communicator
  • Hotel experience
  • Pre-opening a restaurant
  • Staff-training
Sean Ralph
International HR Research Consultant at LATZER ASSOCIATES GROUP GmbH
Krisantus Sutrisno
Intern at Four Seasons Hotel
Subhajit Sikder
Student from Dolphin school of hotel management
View 64 connections
Paris, France
Belvar - Moxy
Amsterdam, Netherlands
Ducasse Paris
Paris, France
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