Cassandre Sorg

Cassandre Sorg

Chef de Rang at Courtyard by Marriott Toulouse Airport
Lives in Toulouse, France
over 6 months ago

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Passionate and dedicated, I am always looking for new adventures and challenges.
I am not afraid of stepping out of my comfort zone.

Experience

  • Chef de Rang

    Courtyard by Marriott Toulouse Airport - Toulouse, France

    F&B service
    April 2018 - Now · 10 months

  • Customer Care

    Demooz - Toulouse, France

    Customer Service
    October 2017 - April 2018 · 7 months

    Feedback Management Ambassadors recruitment Client service Process implementation Users – Brands relations management

  • Reservation Trainee

    Hotel Amigo Brussels - Brussels, Belgium

    Reservations
    April 2017 - September 2017 · 6 months

    Reservations management Rooms management Hotel’s services recommendations Accounting

  • Receptionist

    Grand Hotel du Golfe - Argelès-sur-Mer, France

    Front Office reception
    May 2016 - August 2016 · 4 months

    Client’s files management Reservations management Spa management Service at the restaurant and pool Housekeeping management

  • StarMeeting Concierge

    The Westin Grand - Frankfurt, Germany

    Events
    May 2014 - April 2016 · 1 year and 12 months

    Checking of the conference rooms Review of the agenda and welcoming of the guests Events management Coordination between different department Accounting

  • Receptionist

    Frontera Blanca - El Pas de la Casa, Andorra

    Front Office reception
    February 2014 - March 2014 · 2 months

  • Trainee in Banquet Departement

    Kempinski Hotels - Geneva, Switzerland

    F&B service
    February 2013 - August 2013 · 7 months

    Events set up Events management Inventory management Catering Service in different departments

  • Trainee in Banquet Department

    Beau Rivage Palace - Lausanne, Switzerland

    F&B service
    February 2012 - August 2012 · 7 months

Education

  • Master in Digital Luxury

    ISEG School of Marketing and Communication - Toulouse, France

    September 2016 - June 2018

    4th Year : Statégic management, Commercial negotiation, International negotiation, Brand and communication management, Leadership management, Art and luxury history, Digital creativity's strategies and tools, Marketing, Spanish, German. 5th Year : Expertise.

  • International Hospitality and Design Bachelor

    IHTTI School of Hotel Management - Neuchâtel, Switzerland

    September 2011 - January 2013

    1st Year : Food & Beverage Management, Food & Beverage Service Theory & Menu Planning, Food & Beverage Service Practical, Food & Beverage Cost Control, Wine, Bar & Sommelier, Hospitality Studies, Health & Hygiene, Information Systems, Accounting Principles, Personal Development & Leadership, Food & Beverage Advanced Services, German. 2nd Year : Housekeeping Management, Housekeeping Operations, Front Office & Rooms Division Management & Concierge Services, Front Office Operations, Financial Accounting, Introduction to Events & Events Decor, Banqueting & Events, Marketing, Business Communication & Leadership, Fundamentals of Interior Decorating, Audiovisual Technology, Spanish. 3rd Year : Human Resources Principles, Products & Brand Development, Marketing Management for the Service Industry, Managerial Accounting, Applied Research Skills, Logistics & Supply for the Events Industry, Web Design & AutoCAD, Hospitality Facility Management & Design, Interior Design, Retail Management of Luxury Bran

  • High School Diploma

    Military High School - Autun, France

    September 2008 - June 2011

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Full professional
    80%
  • Spanish
    Notions
    20%

Skills

  • AutoCad
  • HotelSim
  • Microsoft pack office
  • Opera
  • Protel
  • Vega

Other

  • Other skills

    Other skills

Connections
Nicole Tomamichel
Editor Intern at Teddy Award
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
MUHAMMAD SAIFUL ISLAM
Senior Executive - Front Office & Reservation at Nazimgarh Garden Resort
View 10 connections
Following
Crowne Plaza Geneva
Geneva, Switzerland
Other members
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Toulouse, France
Kamila Castellanos
Valencia, Spain
Haili Ismail
Paris, France
Ali-Reza Esfandyary
Southall, United Kingdom
Lara DE TOFFOL
Montpellier, France
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