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About me
OBJECTIVE: A dedicated, dynamic and well-focused professional seeking opportunities to
put my skills into practice and continue to develop professionally. I am hardworking and
enthusiastic about any job assigned to me, and enjoy working in teams.
Experience
8 years and 3 months
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Marketing and Communications Manager
InterContinental - Miramar, Luanda, Angola
MarketingJanuary 2021 - Now · 3 years and 3 months* Develop, deploy, manage, and support marketing campaigns that support brand and business initiatives. * Develop and manage marketing calendar across multiple business units * Grow the quantity and quality of the property's social media following * Manage and drive proactive relationships with key media partners * Management of agencies required to deliver plans, ensuring alignment, consistency efficiency and effectiveness * Subject matter expert on customer engagement across owned/paid/earned media. * Effective reporting, performance data and analytics to measure ROI * Assisting in developing and implementing marketing and sales strategies by analyzing * current and potential business and identifying potential business
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Marketing Coordinator
EPIC SANA Luanda Hotel
MarketingJanuary 2020 - Now · 4 years and 3 monthsCoordinating the Marketing department internally and externally Developing and coordinating presentations, advertisements, and special events - marketing programs and campaigns Managing and providing content for the website and social media pages Responsible for delivering sales data, customer questions, comments and other information to the management Being the link between the Hotel and suppliers, advertising agencies, media outlets and other associations Responsible for overseeing the execution of special events, product demonstrations and sampling
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Events Coordinator
EPIC SANA Luanda Hotel
EventJanuary 2020 - Now · 4 years and 3 months* Managing a department of 15-20 team members, from banquet staff to set-up staff and servers * Coordinating a wide range of events (Government meetings, International and local Conventions, Weddings, forums, and Workshops) * Professionally responsible for the planning, organization, overseeing and ManagementManagement of the Hotel event spaces and all events * Responsible for negotiating events sales, creating strategies to maximize revenue and representing the Hotel at forums, both local and international
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Regional Manager for Sub-Saharan Africa
Swiss Education Group - Switzerland
EventJanuary 2019 - Now · 5 years and 3 monthsSwitzerland * César Ritz Colleges Switzerland * SHMS Swiss Hotel Management School * HIM Hotel Institute Montreux * Culinary Arts Academy
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Assistant of Board of Directors
Kora Angola Lda. - Luanda, Angola
OtherJanuary 2017 - September 2017 · 9 monthsScheduled and coordinated meetings for the board of directors. Prepared correspondence and presentations Managed the company's monthly report Coordinated travels (domestic and international, company's or private). Organized petty cash every month and payment of bills Programmed the company's national and international forums Collaborated in the planning and organization of the company's events
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F&B Service Intern
The Tuxedo Club - New York, NY, United States
F&B serviceMay 2016 - November 2016 · 7 monthsPerformed functions in club and events operations; Worked directly in F&B service; Prepared and operated big events such as weddings;
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F&B Service Intern
Pine Tree Golf Club - Florida, United States
F&B serviceOctober 2015 - May 2016 · 8 monthsOperated the breakfast, lunch and dinner services Participated in organizing and running events * Operated the snack bar
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Intern / Chef de Rang
Restaurant Jeu de L'arc - Geneva, Switzerland
F&B serviceJuly 2014 - December 2014 · 6 monthsActed as Chef the Rang in fine dining service (lunch & dinner) - provided a high standard of F&B service (4 Months) Worked as Chef de commis (4 Months) Served customers, worked on complaints and inquiries, and Supervised opening and closing shifts (accounts). Responsible for leading induction week for new interns
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Health Club Assistant / Cross Training
The Ritz Carlton Penha Longa Hotel and Resort - Sintra, Portugal
Sport and FitnessJune 2013 - December 2013 · 7 monthsContributed to the Hotel by exerting every kind of function at the Health Club. Provided high standards of service according to the rituals of the Ritz Carlton - well focused on customer satisfaction and anticipation of your needs Experienced reception, guest relations, housekeeping, bartending, room service and breakfast service Worked at special banquets and weddings Contributed with my mentoring skills - being responsible for the training and induction of new trainees
Education
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MSc International Management and International Relations
The Oxford Brookes School of Hospitality Management - Oxford, United Kingdom
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Swiss Hotel Management School [ SEG ] - Montreux, Switzerland
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Post-Graduation in International Hospitality Business Management
Manchester Metropolitan University) Manchester - United Kingdom
September 2017 - June 2018 -
BA Hons in Hospitality, Tourism and Events Management
Swiss Hotel Management School [ SEG ] - Montreux, Switzerland
September 2015 - June 2016 -
Swiss Higher Diploma in Hotel Operations Management
Swiss Hotel Management School [ SEG ] - Montreux, Switzerland
September 2013 - June 2015 -
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Combretum Educational Trust) Windhoek - Namibia
September 2009 - June 2012
Languages
4 languages
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Portuguese
Native or fluent
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Spanish
Professional working
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French
Professional working
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English
Professional working
Personal information
Nationalities
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Angolan
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