Catherine Hunt

Catherine Hunt

Holiday Representative at TUI Destination Services
Lives in Paphos, Cyprus
over 6 months ago

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Hi my names Cathy, I'm a happy, personable and outgoing person. I have a lot of experience working with people, and really enjoy interactions with guests and giving genuine exceptional guest service. I'm looking for a new challenge within the hospitality Industry.

Experience

  • Holiday Representative

    TUI Destination Services - Paphos, Cyprus

    Guest Relations
    March 2017 - Now · 1 year and 11 months

    Holiday Representative Welcome Presentations, Problem Solving, Excursions – meeting and exceeding sales targets set, Guest Relations/ Customer Service and Complaints Handling, Guest welfare visits, Airport duties, Admin duties. Working in 5& 4 star hotels.

Education

  • Cambridge CELTA

    International House - Barcelona, Spain

    November 2012 - December 2012

    Cambridge CELTA is a foundation degree level 5 qualification in teaching English as a foreign language.

  • GNVQ Advanced in Leisure and Tourism

    Eastleigh College - Eastleigh, United Kingdom

    September 1995 - June 1997

    Vocational qualification in all aspects of Leisure and Tourism, including Hospitality and work experience within a Hotel.

Languages

  • English
    Full professional
    80%

Skills

  • admininstration skills
  • communciation skills
  • Complaint Handling
  • Customer Service Skills
  • Flexibility and adaptability
  • Good presentation skills
  • Good telephone manner
  • Great team player
  • Guest Relations
  • guest relationship building skills
  • Interpersonnel Skills
  • Problem Solving Skills
  • Reliability
  • Sales Skills
  • Strong work ethic
  • tourist information giving skills
  • using initiative skills
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