Cathia Gely

Cathia Gely

ALL AROUND SPA STAFF at The Onboard Spa by Steiner
Lives in Miami, FL, United States
over 6 months ago

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Looking for a spa manager position.

Experience

  • ALL AROUND SPA STAFF

    The Onboard Spa by Steiner - Miami, FL, United States

    Spa & Wellness
    October 2018 - Now

  • Executive Assistant Manager

    SETEC MONACO - Monaco-Ville, Monaco

    Administration & General
    June 2018 - September 2018

  • ASSISTANT SPA MANAGER

    THE AVIARY HOTEL - Krong Siem Reap, Cambodia

    Spa & Wellness
    July 2017 - December 2017

     Optimizing the spa appointments, upsell treatments and spa products  Management of spa stocks, of team schedule  Making sure of the good proceedings of hygiene and rituals protocols as well as the good timing of appointments  Spa opening & closure  Produce dashboards and Powerpoint presentations  Develop materials to optimize spa traffic  Welcome clients and advise them on treatments, personalize treatments, deal with complaints when required  Management of the funds and prepare clients checks, gift vouchers

  • ASSISTANT SPA MANAGER

    ELEGANCE GONTARD SPA - Nice, France

    Spa & Wellness
    September 2016 - June 2017

     Face & body treatments, massages, hands & feet treatment, nail polish, Shellac, waxing, spa products sale, upsell of products and spa treatments  Manage & optimize clients treatments schedule  Manage spa stocks  Greet and advise clients on spa treatments and products and personalize the treatments accordingly  Take appointments face to face and over the phone  Manage the treatment rooms cleanliness  Open and closure of the spa and beauty salon  Make-up artist for the NRJ Awards in Cannes, France  Massages demos at the Eurexpo Beauty and Spa Exhibition in Lyon, France  Competition of the best spa therapist of France at the Beauty & Spa Exhibition in Paris in 2017

  • EXECUTIVE ASSISTANT TO SALES AND MARKETING DEPARTMENT

    SBM OFFSHORE NV - Monaco-Ville, Monaco

    Sales & Marketing
    September 2010 - August 2016

     Management of director’s agenda, emails, in and out mail, filtering of calls, type emails on his behalf  Prepare meeting agendas (BOD, Committees, Management and Department Meetings), take notes, prepare and distribute minutes of meetings  Manage director’s appointments/booking of meeting rooms  Type various documents and translate when required  Manage documents to be signed and follow them up (Power of Attorney, Contracts, any other documents)  Supervise secretaries : delegate sales team administration work  Management of office supplies  Organization of ever changing travel arrangements, manage complex visa requests accordingly (Lybia, Angola, Nigeria, US)  Organization of department meals, team building & business lunches  Manage records of personnel sickness leave and holidays and coordinate with the HR department  Organization of video/visio conferences and conference calls  Greet clients or any other visitors meeting up with the director, liaise with reception for badges prior to the visit  Management of international events (OTC Houston, SLOM Monobuoy Colombia & Peru)  Travel with director to exhibitions and conferences abroad to give him administration support and for booth modeling  Management of the director’s expenses and keep track of them for follow-up  Raise purchase orders and follow up of payment and invoices  Help the director with marketing research to oversee competitors  Coordination of public relations (Media/Press: Rigzone), organize interviews when required  Write Sales Offers according to technical data given by cost estimator  Compile Regional Sales Managers sales information to create and compile dashboards and Sales Reports  Management of vendor pre-qualifications documents to get certifications to bid (Achilles)

  • DOCUMENT CONTROLLER

    SBM OFFSHORE NV - Monaco-Ville, Monaco

    Administration & General
    December 2009 - December 2010

     Management of Technical Documents for the asian market on & offshore (FSO Yetagun, Myanmar, Malaysia)  Update asian fso/fpso databases  Train teams in Asia onto Document Control databases

  • EXECUTIVE ASSISTANT TO FINANCIAL CONTROLLER

    SBM OFFSHORE NV - Monaco-Ville, Monaco

    Finance/Accounting
    November 2005 - December 2009

     Management of the director’s agenda, his appointments, filtering of his calls, write emails on his behalf, manage in and out mail  Compile Financial monthly reports  Organization of meetings, conference calls, video and visio conferences, prepare meeting agendas, take notes during the meetings and prepare and distribute minutes of meetings (for BOD, Committees, Department meetings etc)  Organization of department lunches or dinners, business lunches, team building  Follow-up of important documents to be signed, keep track of them  Organization of travel arrangements, manage visa requests to be ready in time  Management of office supplies  Supervise two department secretaries  Management of business cards and hotel agreements  Management of director’s expenses and keep track of them

  • CUSTOMER SERVICE AGENT

    ARTHUR ANDERSEN - Antibes, France

    Customer Service
    September 2000 - November 2002

     Information Technology customer support for marketing softwares by phone for the EMEA regions.  Manage customers enquiries, solve problems, deal with complaints

  • COMMUNICATION MANAGER

    HALIFAX CETELEM - Wallington, United Kingdom

    Communication
    January 1999 - August 2000

     Assist the Retail Director with administration, translations and trainings in both French and English  Coordinate information between the Retail Director and the Sales Team  Project : import Cetelem France model to England, produce similar communication and marketing tools  Various travel required to learn about the French model, Paris, Brussels  Create communication supporting tools for the Regional Sales Managers  Translation of documents  Attend Professional exhibitions  Management of communication department budget  Negotiate rates with suppliers/business partners for creation of communication documents/tools

  • ASSISTANT TO MARKETING DIRECTOR

    PLATIPUS ANCHORS LIMITED - Redhill, United Kingdom

    Sales & Marketing
    January 1998 - January 1999

     Manage director’s agenda, meetings, filter calls, type letters, faxes, any other documents  Create communication documents such as fact files and translate them when required  Translation of various documents in French, English and German  Organization of Exhibitions (France, Germany)  Help with finding new distributors abroad  Help marketing director with marketing studies  Update websites, databases, fact files  Write Customer Sales Offers  Customer services: deal with foreign customers complaints or any other enquiries

  • FOOD AND BEVERAGE COORDINATOR

    Hilton London Gatwick Airport - Horley, United Kingdom

    Back Office
    September 1996 - January 1998

     Assist the Food & Beverage Director with the day to day administration : management of his agenda, filter his calls, make appointments, type various letters and faxes, management of department mail  Organize meetings, prepare agenda, take notes and write minutes of meetings  Delegate Food and Beverage Team tasks on behalf of the director, coordinate department information  Type daily restaurant and bars menus and any other promotion documents for the hotel  Greet customers and take appointments for special events such as Christmas Eve, Christmas day, New Year’s Eve Gala and Dinner

  • EXECUTIVE ASSISTANT

    DISCOPHAR FRANCE - Le Gué-de-Longroi, France

    Spa & Wellness
    July 1996 - September 1996

     Management of director’s agenda, his calls, type letters and faxes, rearrange some documents

  • EXECUTIVE ASSISTANT

    RECKITT & COLMAN - Chartres, France

    Spa & Wellness
    July 1995 - August 1995

     Management of director’s agenda, his calls, type letters and faxes, rearrange some documents

Education

  • CQP SPA MANAGER

    KARIS FORMATIONS - Nice, France

    September 2017 - March 2018

    Spa Manager studies

  • BEAUTY, COSMETICS & PERFUMERY DEGREE

    ELEGANCE GONTARD SPA ACADEMIES - Nice, France

    September 2016 - June 2017

    MAKE-UP  Day, Special Event and Wedding make-up  Make-up artist for the NRJ Awards in Cannes, November 2017 PRODUCTS KNOWLEDGE  Sothys, Yonka, Cinq Mondes, OPI, Shellac, SLA, Decléor, LPG, Botanic Essence, Modere BODY CARE  Hands and Feet Treatment, Face Treatment, Waxing  Slimming Massages, Heavy legs Treatment, LPG Body & Face NAILS  Gel nails, American nails (by Beauty Nails)  Shellac  Nail Polish

  • CQP SPA THERAPIST

    ELEGANCE GONTARD SPA ACADEMIES - Nice, France

    September 2016 - June 2017

    Spa Therapist studies WORLD MASSAGES & ENERGETIC MASSAGES  Khmer, Polynesian (ritual 5 mondes), Californian, Reflexology, Swedish, Lymphatic Drainage, Balinese, Japanese, Deep Tissue, Head Spa, Foot Massage, Indian Massage, Hot Stones, Quartz Table Massage, Body Scrub, Vichy Shower BODY CARE  Hands and Feet Treatment, Face Treatment, Waxing  Slimming Massages, Heavy legs Treatment, LPG Body & Face

  • EXECUTIVE ASSISTANT DEGREE

    LYCEE JEHAN DE BEAUCE - Chartres, France

    September 1994 - June 1996

    Executive Assistant studies

  • SALES TECHNIQUES DEGREE

    LYCEE FULBERT - Chartres, France

    September 1993 - June 1994

    Sales Techniques studies

Languages

  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • German
    Professional working
    60%
  • Italian
    Limited working
    40%
  • Central Khmer
    Notions
    20%
  • Portuguese
    Notions
    20%
  • Spanish
    Notions
    20%

Skills

  • Assistant Spa Manager
  • Bon relationnel
  • Event organisation
  • Events assistant
  • Excellent computer skills
  • Executive assistant
  • Exellent communication
  • Fast typing
  • Guest relation
  • Highly organised
  • marketing and sales
  • massages
  • Microsoft Visio
  • MsWord, Excel &Powerpoint;
  • Multi languages
  • Point of Sales
  • Quickbook
  • Spa booker
  • Spa manager
  • Spa Therapist

Other

Connections
Carlo arturo Carela celestino
Pastry chef en Riu hotel
Ariane Migot
Spa therapist chez Sofitel Moorea Ia Ora Beach Resort
Dawa Choden
Therapist at Ozen by Atmosphere
Following
Caesars Palace Bluewaters Dubai
Dubai, United Arab Emirates
BVLGARI Resort & Residences Dubai
Dubai, United Arab Emirates
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