Cecilia Calvi

Cecilia Calvi

Guest Service and Reservation Agent at Grand Hotel Courmayeur Mont Blanc; Courmayeur
Lives in Saanenmöser, Gstaad, Switzerland

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About me

* Team worker
* Independant
* Perform under high workload
* Punctual
* Problem solving
* Open-minded
* Organisation and communication
skills
* Guest relation

Experience

10 years and 4 months

  • Front officer

    Golfhotel Les Hauts de Gstaad - Saanenmöser, Gstaad, Switzerland

    Customer Service
    October 2020 - Now · 3 years and 6 months

  • Front Office and Reservation Agent

    Golfhotel - Saanenmöser, Gstaad, Switzerland

    Reservations
    October 2020 - Now · 3 years and 6 months

    Check-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation and guest relations

  • Front Office and Reservation Agent

    The Alpina - Gstaad, Saanen, Switzerland

    Reservations
    January 2019 - Now · 5 years and 3 months

    Check-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation

  • Guest Service and Reservation Agent

    Grand Hotel Courmayeur Mont Blanc; Courmayeur

    Reservations
    January 2017 - Now · 7 years and 3 months

    Check-in, Check-out, Resolved guest complains, Make Reservations, Take care of Italian, French, English and German guests

  • Receptionist

    Romantik Hotel Schweizerhof Grindelwald - Grindelwald, Switzerland

    Reception
    December 2019 - September 2020 · 10 months

  • Front Office and Reservation Agent

    Romantik Hotel Schweizerhof - Grindelwald, Switzerland

    Reservations
    December 2019 - August 2020 · 9 months

    Check-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation, menu translation

  • Front Desk Employee

    The Alpina Gstaad - Gstaad, Saanen, Switzerland

    Customer Service
    May 2019 - September 2019 · 5 months

  • Guest service et Reservation Agent

    The Chedi Andermatt - Andermatt, Switzerland

    Reservations
    December 2018 - April 2019 · 5 months

  • Guest Service and Reservation Agent

    The Chedi Hotel Andermatt - Andermatt, Switzerland

    Reservations
    January 2018 - January 2019 · 1 year and 1 month

    Check-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation

  • Receptionist

    Evian Resort - Évian-les-Bains, France

    Reception
    August 2018 - December 2018 · 5 months

  • Front Desk Receptionist

    Resort Valle dell'Erica - Santa Teresa Gallura, Italy

    Reception
    May 2018 - August 2018 · 4 months

  • Receptionist

    Alpine Palace - Saalbach-Hinterglemm, Austria

    Reception
    December 2017 - April 2018 · 5 months

  • Guest service and reservation agent

    Grand Hotel Courmayeur Mont Blanc - Courmayeur, Italy

    Reservations
    June 2017 - October 2017 · 5 months

  • Receptionist

    Grand hotel Kronenhof - Pontresina, Switzerland

    Reception
    December 2016 - April 2017 · 5 months

  • Guest Service Agent

    Palazzo Versace Dubai - Dubai, United Arab Emirates

    Guest Relations
    March 2016 - September 2016 · 7 months

  • Trainee

    Ufficio paghe Rossi - Monte Cremasco, Italy

    Human Resources
    September 2015 - November 2015 · 3 months

  • Trainee

    Mas du Grand Vallon - Mougins, France

    Other
    July 2014 - September 2015 · 1 year and 3 months

  • Trainee

    Qasr Al Sarab Resort by Anantara - Abu Dhabi, United Arab Emirates

    Human Resources
    March 2015 - July 2015 · 6 months

  • Trainee

    Mas du Grand Vallon - Mougins, France

    Front Office reception
    March 2014 - July 2014 · 6 months

  • Trainee

    The St. Regis Mauritius Resort - Le Morne, Mauritius

    Human Resources
    August 2012 - March 2013 · 8 months

Education

  • Liceo linguistico europeo Beata Vergine, indirizzo linguistico moderno di Cremona Cremona (CR), Italy

  • Vatel Business School-Hotel Management; Master Program, Human Resources

    Vatel Martigny (Switzerland) - Martigny, Switzerland

    October 2013 - November 2016

  • Vatel Martigny (Switzerland) - Martigny, Switzerland

    September 2013 - November 2015

  • Languages for tourism and business

    Università della Valle d'Aosta - Aosta, Italy

    September 2010 - July 2013

  • Double degree Program

    University of Savoie Chambéry, France

    August 2010 - June 2011

  • Langues étrangères appliquées

    Université de Savoie - Chambéry, France

    December 2009 - May 2010

  • Languages and communication for business, trade and tourism

    University of the Aosta Valley Aosta (AO), Italy

    October 2009 - July 2013

  • Liceo linguistico Beata Vergine

    Beata Vergine - Lombardy, Italy

    August 2004 - June 2009

Languages

5 languages

  • Italian

    Native or fluent

  • Sanskrit

    Full professional

  • English

    Full professional

  • French

    Full professional

  • German

    Full professional

Personal information

Nationalities

  • Italian

Date of birth

November 15th 1990

Connections
Nicole Tomamichel
Front Office Trainee at Hilton Frankfurt Airport
GIANCARLO PASTORE
Amministratore at CIPAS TM
Oliver Li
Volunteer at Google Local Guides
View 87 connections
Following
Kempinski Hotels HQ
Kempinski Hotels HQ
Geneva, Switzerland
ADLER Spa Resorts & Lodges Grand Hotel et de Milan
Other members
Sabine Eckhardt
Dubai, United Arab Emirates
Erika Vigara
Vancouver, Canada
Rosalie Boyle
Barcelona, Spain
Martina Caiazzo
Naples, Italy
View more
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