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About me
* Team worker
* Independant
* Perform under high workload
* Punctual
* Problem solving
* Open-minded
* Organisation and communication
skills
* Guest relation
Experience
10 years and 4 months
-
Front officer
Golfhotel Les Hauts de Gstaad - Saanenmöser, Gstaad, Switzerland
Customer ServiceOctober 2020 - Now · 3 years and 6 months -
Front Office and Reservation Agent
Golfhotel - Saanenmöser, Gstaad, Switzerland
ReservationsOctober 2020 - Now · 3 years and 6 monthsCheck-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation and guest relations
-
Front Office and Reservation Agent
The Alpina - Gstaad, Saanen, Switzerland
ReservationsJanuary 2019 - Now · 5 years and 3 monthsCheck-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation
-
Guest Service and Reservation Agent
Grand Hotel Courmayeur Mont Blanc; Courmayeur
ReservationsJanuary 2017 - Now · 7 years and 3 monthsCheck-in, Check-out, Resolved guest complains, Make Reservations, Take care of Italian, French, English and German guests
-
Receptionist
Romantik Hotel Schweizerhof Grindelwald - Grindelwald, Switzerland
ReceptionDecember 2019 - September 2020 · 10 months -
Front Office and Reservation Agent
Romantik Hotel Schweizerhof - Grindelwald, Switzerland
ReservationsDecember 2019 - August 2020 · 9 monthsCheck-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation, menu translation
-
Front Desk Employee
The Alpina Gstaad - Gstaad, Saanen, Switzerland
Customer ServiceMay 2019 - September 2019 · 5 months -
Guest service et Reservation Agent
The Chedi Andermatt - Andermatt, Switzerland
ReservationsDecember 2018 - April 2019 · 5 months -
Guest Service and Reservation Agent
The Chedi Hotel Andermatt - Andermatt, Switzerland
ReservationsJanuary 2018 - January 2019 · 1 year and 1 monthCheck-in, Check-out, Resolved guest complains, Take care of Italian, German, French and English guests, Reservation
-
Receptionist
Evian Resort - Évian-les-Bains, France
ReceptionAugust 2018 - December 2018 · 5 months -
Front Desk Receptionist
Resort Valle dell'Erica - Santa Teresa Gallura, Italy
ReceptionMay 2018 - August 2018 · 4 months -
Receptionist
Alpine Palace - Saalbach-Hinterglemm, Austria
ReceptionDecember 2017 - April 2018 · 5 months -
Guest service and reservation agent
Grand Hotel Courmayeur Mont Blanc - Courmayeur, Italy
ReservationsJune 2017 - October 2017 · 5 months -
Receptionist
Grand hotel Kronenhof - Pontresina, Switzerland
ReceptionDecember 2016 - April 2017 · 5 months -
Guest Service Agent
Palazzo Versace Dubai - Dubai, United Arab Emirates
Guest RelationsMarch 2016 - September 2016 · 7 months -
Trainee
Ufficio paghe Rossi - Monte Cremasco, Italy
Human ResourcesSeptember 2015 - November 2015 · 3 months -
Trainee
Mas du Grand Vallon - Mougins, France
OtherJuly 2014 - September 2015 · 1 year and 3 months -
Trainee
Qasr Al Sarab Resort by Anantara - Abu Dhabi, United Arab Emirates
Human ResourcesMarch 2015 - July 2015 · 6 months -
Trainee
Mas du Grand Vallon - Mougins, France
Front Office receptionMarch 2014 - July 2014 · 6 months -
Trainee
The St. Regis Mauritius Resort - Le Morne, Mauritius
Human ResourcesAugust 2012 - March 2013 · 8 months
Education
-
Liceo linguistico europeo Beata Vergine, indirizzo linguistico moderno di Cremona Cremona (CR), Italy
-
Vatel Business School-Hotel Management; Master Program, Human Resources
Vatel Martigny (Switzerland) - Martigny, Switzerland
October 2013 - November 2016 -
-
Languages for tourism and business
Università della Valle d'Aosta - Aosta, Italy
September 2010 - July 2013 -
Double degree Program
University of Savoie Chambéry, France
August 2010 - June 2011 -
Langues étrangères appliquées
Université de Savoie - Chambéry, France
December 2009 - May 2010 -
Languages and communication for business, trade and tourism
University of the Aosta Valley Aosta (AO), Italy
October 2009 - July 2013 -
Liceo linguistico Beata Vergine
Beata Vergine - Lombardy, Italy
August 2004 - June 2009
Languages
5 languages
-
Italian
Native or fluent
-
Sanskrit
Full professional
-
English
Full professional
-
French
Full professional
-
German
Full professional
Personal information
Nationalities
-
Italian
Date of birth
November 15th 1990
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