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When I’m not working, I like to spend time searching for beautiful places in the world to be visited, reading books about understanding human behaviors and animal behaviors. I always enjoy talking with who I meet. I feel that communication is one of the most important aspects of my professional life as well. When talking with people, being able to guide the conversation in a particular direction is one of the ways I’ve been successful in different situations at the office.
Sundus Rotana - Muscat, OmanBack OfficeNovember 2018 - Now · 3 months
Receiving calls and transferring calls Accommodates all customers’ requests politely and promptly Updates customers record and feedback Use opera system for confirming of booking, room number, guest name etc. (I'm under galaxy company who is currently working in Sundus Rotana as casual telephone operator) Skybayan workflow,payroll and attendance
Mars - Muscat, OmanBack OfficeAugust 2018 - October 2018 · 3 months
Pangkor Laut Resort - Lumut, MalaysiaF&B serviceJuly 2014 - July 2017 · 3 years and 1 month
Duties and Responsibilities: • Table set-up • Hosting and Cashiering • Order taker • Food and beverages runner and up seller • Mock tails, coffee, juices and smoothies’ maker • Serve as a salad chef during lunch time • Handling private dinner • Create restaurant reports such as guest feedback, food and beverage sales • Linen and cutleries inventory in-charge person
Bachelor of Science In Hotel and Restaurant Management
Mariners' Polytechnic Colleges - Bicol, PhilippinesJune 2009 - April 2013
My course focuses in Front office, Baking, Commercial cooking, Housekeeping, Food and beverage, accounting, English literacy and thesis making.
- Communication, Service and Computer Literacy