Cesar Flores Guzmán

Cesar Flores Guzmán

Journey Ambassador at Hilton Mexico City Reforma
Lives in Mexico City, Mexico
over 6 months ago

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Realización de Prácticas / Entrenamiento Cruzado en el área de Concierge de Hilton Mexico City Ciudad de México.

Experience

  • Journey Ambassador

    Hilton Mexico City Reforma - Barrio de San Sebastian, San Luis Potosí, Mexico

    Other
    February 2016 - Now · 2 years and 10 months

    Atención de huéspedes HHonors y VIP´s, seguimiento de quejas de cualquier índole, resolución de problemas, envío de amenidades, dar seguimiento a redes sociales Facebook, Google +. y sitios web TripAdvisor, Booking.com, seguimiento a SALT etc.

  • Guest Service Agent

    Hilton Mexico City Reforma - Mexico City, Mexico

    Front Office reception
    November 2014 - April 2016 · 1 year and 6 months

  • Bell boy

    Hilton Mexico City Reforma - Mexico City, Mexico

    Front Office concierge
    April 2014 - November 2014 · 8 months

  • Concierge

    Hotel Marina El Cid Riviera Maya - Mexico City, Mexico

    Front Office concierge
    May 2013 - January 2014 · 9 months

Education

  • Lic. En Turismo

    Instituto Politecnico Nacional - Mexico City, Mexico

    July 2007 - July 2011

    Especialidad en Hoteleria

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
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