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As a recent graduate of 2015 from the hospitality management, I am fully engaged and motivated to work in hotel industry after three prestigious years at University of Surrey. I always stay positive and am eager to learn and face new challenges.
Holiday Inn Guildford - Guildford, United KingdomFront Office receptionMarch 2014 - March 2014
• Understanding the importance of OPERA and being able to use it confidently • Achieved an understanding of how the hotel operated, especially at front desk and housekeeping. • Assisted customers and staffs in a professional and enthusiastic manner. • Delivered a high standard of performance.
Lakeside Restaurant - Guildford, United KingdomF&B serviceSeptember 2012 - December 2012
• Co-operating with staffs and customers verbally in a professional attitude • Developing an understanding of customer expectation • Monitoring HACCP and other health safety controls • Delivering excellent service to exceed customers’ expectation
Cancer Research UK - New Malden, United KingdomOtherOctober 2010 - March 2011
• Assisting and instructing other workers to do specific task within a set time • Consulting with the manager regarding the costs of each item in the shop • Developing an understanding of the way the shop operates • Working in a professional attitude, always prepared to assist customers
Liberty in North Korea (LINK) - Cobham, United KingdomSales & MarketingSeptember 2010 - February 2011
• Holding regular meetings to discuss ideas and plans over raising funds • Working in a team efficiently to increase yield when raising funds. • Encouraging other associates to take part in-group discussions
BSc International Hospitality Management (Hons)
University of Surrey, School of Hospitality and Tourism Management - England, United KingdomSeptember 2012 - June 2015
Secondary Education to International Baccalaureate Diploma
ACS Cobham International School - Cobham, United KingdomSeptember 2004 - June 2011
Coombe Hill Junior School - Kingston upon Thames, United KingdomJanuary 2003 - June 2004
Thames Ditton Junior School - Thames Ditton, United KingdomJanuary 2002 - December 2002
Kindergarten - Elementary
Max von Gagern Schule - Frankfurt, GermanyJanuary 1995 - December 2001
KoreanNative or fluent100%
- Excellent teamwork skills