Charlène Collet

Charlène Collet

Events Sales Executive at The Langham, London
Lives in London, United Kingdom

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About me

Enthusiastic hospitality achiever with over 2-years work experience in the luxury hospitality & art of living sectors; seeking to pursue a global career in F&B management with a focus on Events within a dynamic and challenging team environment that will support my ability to show initiative with effective and proactive planning.

With a disciplined mind, a keen eye for details and a « can-do » attitude, I am passionate about creating memorable experiences and delivering the highest quality standard of service.

Experience

2 years and 9 months

  • Events Sales Executive

    The Langham, London - London, United Kingdom

    Sales & Marketing
    July 2019 - Now · 7 months

  • Groups & Events Coordinator

    Cheval Blanc Courchevel - Courchevel 1850, Saint-Bon-Tarentaise, France

    Events
    March 2018 - April 2019 · 1 year and 3 months

    - Imagining and managing all the House’s events and entertainments in partnership with the LVMH brands: piloting all requests and services from site visits, quotation and creative briefs to billing, supervising inter-departmental logistics and F&B specifics with step-by-step function sheets and briefings - Coordination and support of marketing and operational projects with head office, brands, suppliers and accross departments with each head of service - Press relations: follow-up of media requests & coverage, organising and hosting of press trips with targeted itinaries - Opening and closing of the seasonal hotel in direct collaboration with the Resident Manager: follow-up of restocking, amenities, gifts, uniforms - Supervision of a trainee, follow-up & respect of budgets, responsible for all communication matters including EarthCheck label for sustainability performance

  • Assistant Brand Manager

    Cheval Blanc - Paris, France

    Administration & General
    September 2017 - February 2018 · 6 months

    - Quality follow-up: creation of a table to monitor standards & procedures, LQA audits tracking, formalisation of site visit reports, new standards & services, e-reputation management, meeting deadlines projects - Creating operational marketing materials: wedding brochure, new experiences & events

  • Executive Assistant

    Cheval Blanc St-Barth Isle De France - Saint-Barthélemy, France

    Administration & General
    August 2017 - September 2017 · 2 months

    - Strategic communication & leadership skills, working alongside with the GM - Crisis management and teamwork during and after Hurricane Irma, national disaster

  • Receptionist

    Britannia Hotels - London, United Kingdom

    Front Office reception
    February 2016 - June 2016 · 5 months

    - Front Office duties for a 430 rooms property: guest relations management, check-in/out, billing tasks

Education

  • MSc International Hospitality Management

    Institut Paul Bocuse - Écully, France

    September 2016 - July 2017

    Master of Sciences in International Hospitality Management EMlyon Business School & Institut Paul Bocuse - Semester abroad at East China Normal University, Shanghai, China Focus on Asian hospitality market - Field trips to Lyon, Paris, London & Shanghai: hotels, restaurants and head offices visits, professional meetings - Dissertation: Employee Branding within Parisian Palaces Facing Millennial Generation: How to Recruit Talents and Stay Attractive Toward New Generation of Workers? A study giving recommendations to the future Cheval Blanc at Paris

  • Master

    Université Paris 1 Panthéon-Sorbonne - Paris, France

    September 2013 - July 2015

    - Semester abroad at Laval University in Public Communication, Québec, Canada - Dissertation: Evolution of the Concierge’s Profession within Parisian Luxury Hotels, testimonies of Chef Concierges from Ritz, Four Seasons George V, Mandarin Oriental & Dorchester Plaza Athénée

Languages

4 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

  • Chinese

    Notions

Personal information

Nationalities

  • French

Skills

3 skills

  • Event Management
  • Events coordination
  • project managment
Connections
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Food Engineer, F&B Manager, F&B Consultant at De Luca Food Solutions
Sameeur Rahman
Reservation, & Customer Service Executive at Wahaj Boulevard Hotel
Thomas Welby
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