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An Ambitious, highly motivated and energetic Supervisor with a proven ability to get results, generate revenue and motivate my team to meet company goals.
My experience in 2 different global 5 star hotels has enabled me to gain skills and knowledge to achieve guest satisfaction and build loyalty.
Cluster Reservations Supervisor
Roda Hotels - Dubai, United Arab EmiratesReservationsSeptember 2017 - Now · 1 year and 5 months
Cluster Reservations Agent
Roda Hotels - Dubai, United Arab EmiratesReservationsMarch 2015 - August 2017 · 2 years and 7 months
Sheraton Jumeirah Beach Resort - Dubai, United Arab EmiratesReservationsNovember 2011 - February 2015 · 3 years and 4 months
Grand Hyatt Doha - Doha, QatarFront Office conciergeFebruary 2009 - October 2011 · 2 years and 9 months
Certificate of Secondary Education
Dandora Secondary School - Nairobi, KenyaJanuary 2001 - November 2005
Certificate of Primary Education
Dandora Primary School - Nairobi, KenyaJanuary 1992 - November 2000
EnglishNative or fluent100%
- Channel Manager
- Extranets management
- Opera PMS, Microsoft Word,Excel, Powerpoint.
- Vision report