Charles Muhia

Charles Muhia

Cluster Reservations Supervisor at Roda Hotels
Lives in Dubai, United Arab Emirates
over 6 months ago

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I AM…
An Ambitious, highly motivated and energetic Supervisor with a proven ability to get results, generate revenue and motivate my team to meet company goals.
My experience in 2 different global 5 star hotels has enabled me to gain skills and knowledge to achieve guest satisfaction and build loyalty.

Experience

  • Cluster Reservations Supervisor

    Roda Hotels - Dubai, United Arab Emirates

    Reservations
    September 2017 - Now · 1 year and 5 months

  • Cluster Reservations Agent

    Roda Hotels - Dubai, United Arab Emirates

    Reservations
    March 2015 - August 2017 · 2 years and 7 months

  • Reservations Agent

    Sheraton Jumeirah Beach Resort - Dubai, United Arab Emirates

    Reservations
    November 2011 - February 2015 · 3 years and 4 months

  • Doorman

    Grand Hyatt Doha - Doha, Qatar

    Front Office concierge
    February 2009 - October 2011 · 2 years and 9 months

Education

  • Certificate of Secondary Education

    Dandora Secondary School - Nairobi, Kenya

    January 2001 - November 2005

  • Certificate of Primary Education

    Dandora Primary School - Nairobi, Kenya

    January 1992 - November 2000

Languages

  • English
    Native or fluent
    100%

Skills

  • Channel Manager
  • Extranets management
  • Opera PMS, Microsoft Word,Excel, Powerpoint.
  • Vision report
Following
Emerald Palace Kempinski Dubai
Dubai, United Arab Emirates
HRC International
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Dorchester Collection
London, United Kingdom
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