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Wivenhoe House Hotel - Colchester, United KingdomManagement TraineeJuly 2012 - Now
As part of my practical degree course at The Edge Hotel School, I have spent time working in every single department within this four-star County House Hotel at Operative, Supervisory and Junior Management level. Some of the job roles that I have taken on include Rooms Duty Manager, Assistant Food & Beverage Manager, Conference & Events Coordinator, Front Office Supervisor, Housekeeping Floor Supervisor, Receptionist, Bartender and Waiter. The depth and variety of experience that I have had within this time has taught me the practical and management skills that are required to be a success in the Hospitality Industry. I also increased my knowledge of finance, marketing and sales within this time and was heavily involved with the opening of this innovative property.
Housekeeping Supervisor Trainee Internship
Park Plaza County Hall - London, United KingdomHousekeepingFebruary 2013 - February 2013
I spent three weeks at this 400 bedroom, four-star city hotel to gain some experience of working within the Housekeeping Department in a commercial and very busy hotel. I spent time learning about Opera (which was the system they used), how a large Housekeeping department operates and lead my own team of Room Attendants. This meant that I was responsible for a section of bedrooms and I had to ensure that they were cleaned to he highest of standards.
Customer Service Assistant
Waitrose - Bridport, United KingdomOtherMay 2010 - June 2012
I was responsible for delivering outstanding customer service, having excellent product and knowledge and conforming to the health & safety/food safety guidelines while doing my job to maximum efficiency.
The Edge Hotel School - Colchester, United KingdomJuly 2012 - July 2014
The Sir John Colfox School - Bridport, United KingdomSeptember 2004 - May 2011
EnglishNative or fluent100%