Charlotte Peeters

Charlotte Peeters

Relationship Manager Hospitality at Trinity Purchasing
Lives in Antwerp, Belgium

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About me

I gained hospitality and work experience abroad as well as in my parents’ privately owned hotel comprising of 100 rooms and apartments. Furthermore, I am well skilled for sales and guest related positions. Being passionate about tourism and hospitality, I travel the world to get more insight into the procedures and quality of high end luxury hotels.

My goal is to gain more experience abroad within hospitality.


7 years and 6 months

  • Relationship Manager Hospitality

    Trinity Purchasing - Antwerp, Belgium

    Sales & Marketing
    June 2017 - Now · 2 years and 7 months

    Duties: prospection, manage existing accounts, cost analysis of hotel purchases, administration, hotel audits, intensify hotel partnerships with suppliers, reach monthly sales targets, supplier meetings, identify hotel needs and advise solutions, organise trade shows, update CRM, …

  • Reception Manager assistant

    Club Med La Pointe aux Canonniers - Tamarin, Mauritius

    Front Office reception
    October 2016 - April 2017 · 7 months

    Seasonal contract Duties: overall supervision of the front desk, welcome speech for arrivals, set up weekly schedule of front office staff according to arrivals and departures, make the monthly presence lists, room affectation in PMS, PR, lost luggage handling, follow up of complaints, room check before arrival,

  • De-branding Manager

    Arass Hotel & Business Flats - Antwerp, Belgium

    April 2016 - July 2016 · 4 months

    We sold our hotel at the beginning of 2016 and I ended my former position in April in order to ensure a smooth take-over for the new owners. As of April I focussed on finalizing the accountancy, making sure all departments work smoothly, keeping close contact with all business relations (clients and suppliers), surveying the new Front Office Manager, informing all staff about the hotel take-over, making rate reports of the last 6 months, …

  • Director of Operations

    Arass Hotel & Business Flats - Antwerp, Belgium

    Front Office reception
    June 2012 - April 2016 · 3 years and 11 months

    Arass Hotel*** & Business Flats, our family owned hotel, offering 100 studios and apartments for both short and long term rental. Duties: overall supervision of FO - HSK - F&B, input + follow up of corporate and group reservations, reservations management, daily contact with international companies, accounting of corporate clients, housekeeping, ensure correct room assignments, process commission invoices, update room availability in Cubilis channel manager, provide trainings for new staff, rate and revenue management, OTA’s management, renovation project management, marketing, …

  • Junior Account Manager

    Itec nv - Antwerp, Belgium

    Sales & Marketing
    April 2012 - June 2012 · 3 months

    Duties: sales of printing hardware, prospecting new business clients, maintain business relationships, obtain monthly sales goals, …


  • Postgraduate Business Communication

    Ehsal Management School - Brussels, Belgium

    October 2010 - September 2011

  • Post Bachelor Tourism Management

    Thomas More - Mechelen, Belgium

    September 2009 - September 2010

  • Bachelor Office Management - Intercultural Relations Management - Asian Relations

    Thomas More - Mechelen, Belgium

    September 2006 - July 2009

  • High School Languages - Administration

    Sint-Cordula-Instituut - Schoten, Belgium

    September 1999 - July 2006


3 languages

  • Dutch

    Native or fluent

  • English

    Native or fluent

  • French

    Native or fluent

Personal information


  • Belgian


5 skills

  • BTN
  • CRM
  • Cubilis
  • Fidelio Software
  • Ms. Office Applications
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