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I graduated with a degree of Bachelor of Science in Industrial Engineer. However, I was not able to work in line with my course, but it does not stop me from achieving my goals in life. I have been working as a Telephone Customer Service Representative and a Publishing Consultant in a Different BPO companies for more than 2 years and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers, with my experience in a BPO industry has helped me improve my skills in leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients.
Well Right now i am currently working as F&B - Secretary in a Five star hotel here in Maldives. In my current position of being a F&B - Secretary with The Sun Siyam Iru Fushi - Maldives, I am assisting the Director of Cuisine, F&B Manager/Asst. Manager and Executive Chef in all Administrative Jobs in the F&B Office and Assisting F&B team in all related works and aspects both operational and administrative.
In relation to this, My exposure to different activities in and out of the school together with an efficient academic training and the experiences I earned from my previous jobs, taught me a great deal of management and Administrative capabilities. I possess a wide range of knowledge and talents that will allow me to contribute toward the success of your company.
Right now i would like to acquire a position in a professional office Environment where my skills are valued and can benefit the organization and gain further Experience while enhancing the company's productivity and reputation.
4 years and 5 months
The Sun Siyam Iru Fushi - Maldives - MaldivesF&B serviceNovember 2018 - Now · 8 months
, I am assisting the Director of Cuisine, F&B Manager/Asst. Manager and Executive Chef in all Administrative Jobs in the F&B Office and Assisting F&B team in all related works and aspects both operational and administrative.
Publishing Consultant/Sales Representative
Author Solutions - Cebu City, PhilippinesConsultingApril 2017 - October 2018 · 1 year and 7 months
Will consult with authors on self-publishing a book with Author Solutions. We are the first point of contact with our Authors and will assess their needs to determine the best publishing package available to get the Author’s book to market. We Maintain prospective authors in our CRM tool as directed by management. We Maintain a minimum number of calls and call activity as determined by management. Demonstrates self-reliance by meeting/exceeding workflow needs and we Consistently produces a high volume of quality work..
Customer Service Representative
the results companies - Lapu-Lapu City, PhilippinesCustomer ServiceMarch 2015 - April 2017 · 2 years and 3 months
We supports customers by providing helpful information, answering questions, and responding to complaints. We are the front line of support for clients and customers and help ensure that customers are satisfied with products, services, and features.
Bachelor of Science in Industrial Engineering
University of San Jose Recoletos - Cebu City, PhilippinesMarch 2008 - October 2016
Native or fluent
Native or fluent
Date of birth
November 04th 1991
- Communication skills
- Good customer service
- HR Fushion
- Microsoft Word
- Miscrosoft excel
- Office administration
- Power Point
- sales representative
- Staff administration
- telephone sale