Cheila Kchouk

Cheila Kchouk

Executive housekeeper at Sheraton Oran Hotel
Lives in Nice, France
over 6 months ago

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Experience

  • Gouvernante generale formatrice

    Sheraton Tunis - Tunis, Tunisia

    Housekeeping
    May 2018 - Now · 8 months

    Formation du personnel, mise a jour des standards Marriott, Contrôle qualité , management.

  • Executive housekeeper

    Sheraton Oran Hotel - Algiers Province, Algeria

    Housekeeping
    July 2017 - Now · 1 year and 6 months

  • Executive housekeeper

    Sheraton Grand Conakry - Conakry, Guinea

    Housekeeping
    May 2016 - April 2017 · 12 months

    • Planning working time for the housekeeping department and distributes assignments accordingly • Schedules employees and assigns extra days off according to occupancy forecast • Pre-opening snagging reporting • Responsible for cleanliness, orderliness and appearance of the entire Hotel. • Ensure that rooms are made as per company standard. • Prepare Annual Housekeeping Budget. • Maintain guest supplies stock, cleaning supplies, linen and uniform. • Organize inventories with Accounts and General Store for linen, uniform and fixed assets. • Pay particular attention while organizing pest eradication activities. • Develop and implement Housekeeping systems and procedures • Prepare reports for management information. • Assist Purchase department in selecting suppliers for items related to Housekeeping. • Plan, control and supervise Horticultural activities. • Attending and resolving guest complaints. • Verification of supplies consignments. • Organize on-the job training and evaluate its effectiveness. • Approval

  • Executive housekeeper

    Starwood Hotels and Resorts Worldwide Hotel Le Méridien - Oran, Algeria

    Housekeeping
    March 2015 - November 2015 · 10 months

    Liste des departs , liste des arrivees , suivi de la production , controle des chambres , repondre aux besoins de la clientèle

  • Executive Housekeeper

    AccorHotels - Kinshasa, Democratic Republic of the Congo

    Housekeeping
    February 2013 - January 2015 · 1 year and 12 months

    • Planning working time for the housekeeping department and distributes assignments accordingly • Schedules employees and assigns extra days off according to occupancy forecast • Pre-opening snagging reporting • Responsible for cleanliness, orderliness and appearance of the entire Hotel. • Ensure that rooms are made as per company standard. • Prepare Annual Housekeeping Budget. • Maintain guest supplies stock, cleaning supplies, linen and uniform. • Organize inventories with Accounts and General Store for linen, uniform and fixed assets. • Pay particular attention while organizing pest eradication activities. • Develop and implement Housekeeping systems and procedures • Prepare reports for management information. • Assist Purchase department in selecting suppliers for items related to Housekeeping. • Plan, control and supervise Horticultural activities. • Attending and resolving guest complaints. • Verification of supplies consignments. • Organize on-the job training and evaluate its effectiveness. • Approval

  • HOUSEKEEPER

    Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel - Francescas, France

    Housekeeping
    July 2011 - November 2012 · 1 year and 5 months

    Liste des departs , liste des arrivees , suivi de la production , controle des chambres , repondre aux besoins de la clientèle

  • Gouvernante

    Boscolo Exedra Nice, Autograph Collection - Nice, France

    Housekeeping
    April 2009 - September 2009 · 6 months

    Liste des departs , liste des arrivees , suivi de la production , controle des chambres , repondre aux besoins de la clientèle

  • LANDRY MANAGER

    Hôtel Métropole Monte Carlo - Monaco-Ville, Monaco

    Housekeeping
    September 2007 - August 2008 · 12 months

    Inventaire, production , facturation , identification des besoins de l hôtel

Education

  • AFPA

    January 2000 - June 2003

Languages

  • French
    Native or fluent
    100%
  • English
    Professional working
    60%
Connections
Mathieu Lombard
Adjoint Directeur des Opérations at SomnOO
Naveen Kumar
Executive Housekeeper at AccorHotels
Najib Laarif
Executive Housekeeper/Gouvernant Général chez Presidential official palaces
View 5 connections
Following
Other members
Puhrmann Ballay
Marseille, France
KAAS Morgane
Paris, France
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