CHERAMAE SILORIO

Front Office Receptionist at ROBINSONS HOTELS AND RESORTS - GOHOTELS / ROBINSONS LAND CORPORATION

Lives in Dumaguete, Philippines

over 6 months ago

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Hi! I am Cheramae Q. Silorio, 25 years of age, recently residing at Siapo, San Jose ,Dgte City. Philippines. I graduated from Negros Oriental State University. I took up Bachelor of Science in Tourism school from year 2010 to 2014. I have more than 4 years experience working in a hotel at Robinsons Hotels and Resorts – Gohotels Dumaguete branch for 3 years as a receptionist and a Front Office Duty Manager for over a year. I consider myself to have the qualification as what your company is looking for. I have a good sense of motivation, eagerness to learn and can work under pressure. Thank you.

Experience

Front Office Receptionist

ROBINSONS HOTELS AND RESORTS - GOHOTELS / ROBINSONS LAND CORPORATION - Dumaguete, Philippines

Front Office reception

June 2014 - Now · 4 years and 7 months

• Responsible for planning, directing and overseeing the operations, division or department, or an operating unit within an organization. • Ensure the daily functioning of a department or group of employees. • Oversee the maintenance and overall safety procedures of the premise. • Handles guest complaints to attend the needs of the guests and other related problems and reports • Promotes and maintains good public relations / motivates staff and creates an environment where employees thrive. • Maintains and be guided of hotel policy on credit/lost and found hotel guests properties • Evaluate data and employee performance.