Chiara Marsala

Chiara Marsala

Guest Service Assistant at Z Hotels
Lives in Caltanissetta, Italy
over 6 months ago

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I'm a POSITIVE person, very PROFESSIONAL, ALWAYS with a SMILE!
Hospitality is my world, my Status of Mind!
I love travel, learning new languages, practicing sports, meeting new people and new culture & shopping.

Experience

  • Guest Service Assistant

    Z Hotels - London, United Kingdom

    Front Office reception
    October 2015 - May 2016

  • Receptionist

    Montcalm Hotels - London, United Kingdom

    Front Office reception
    November 2014 - September 2015

Education

  • Rceptionist Degree

    Reception Academy - London, United Kingdom

    September 2014 - September 2014

    Practical Hotel Receptionist Training Welcoming Guests Check-in and Check-out Hotel procedures, brand standards &terminology; Loyalty programme enrolment Practical use of Opera PMS Version5.0 Behavioural Skills Training Understanding Hotel Departments

  • Tourism Degree

    I.P.S.S.A.R. Caltanissetta - Caltanissetta, Italy

    September 2007 - July 2012

    Tourism School

Languages

  • English
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • French
    Full professional
    80%
  • Spanish
    Notions
    20%

Skills

  • Practical use of Opera PM
  • Word
Following
Gran Hotel La Florida
Barcelona, Spain
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