Chirag Dwivedi

Chirag Dwivedi

Housekeeping Supervisor( pre opening) at Caesars Bluewaters Dubai
Lives in Dubai, United Arab Emirates

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About me

Having 9 year of experience in Housekeeping and oprations.

Experience

9 years

  • Housekeeping Supervisor( pre opening)

    Caesars Bluewaters Dubai - Dubai, United Arab Emirates

    Housekeeping
    September 2018 - Now · 1 year and 4 months

  • Housekeeping Supervisor(pre-opening )

    Fairmont Fujairah Beach Resort - Fujairah, United Arab Emirates

    Housekeeping
    December 2016 - August 2018 · 1 year and 9 months

    Conducts daily associates briefings, highlighting the following: - Occupancy forecast, VIP/Group Arrivals, Associate Placement levels, complaints (based on DM’S Log Book), Business for the day, Associates Productivity (guest rooms cleaned per service associates), Public areas condition Supervision of the upkeep and maintenance of rooms and public areas with special emphasis on hygiene, quality and standards. Inventory management of linen, cleaning supplies, guest room supplies, upholstery. Staff allocation and duty roster Updating guest history through guest feedback system. Monitoring lost and found register and letter. Tracking of V.I.P guests and single lady movement. Responsible for guest satisfaction tracking system. Meet, greet and ensure guest satisfaction of all VIP’S and the first time in-house guest Communicating daily with Executive Housekeeper (HOD) on all the activities incurred during the operations. Supervision of super cleaning and preventive maintenance of rooms. Coordinating with different departments for the smooth functioning of day to day operation. Taking care of all the Apartments. Keeping all the Records of the operating systems and equipments. Maintaining the ABC rankings (Grid) of the hotel equipments and the assets. Responsible for the Training of the associates. Giving the reports to the Housekeeper of the required refurbishments of the assets and maintaining the records for them

  • Housekeeping Team Leader( pre-opening)

    Rixos Bab Al Bahr - Ras Al-Khaimah, United Arab Emirates

    Housekeeping
    September 2014 - September 2016 · 2 years and 1 month

    Conducts daily associates briefings, highlighting the following: - Occupancy forecast, VIP/Group Arrivals, Associate Placement levels, complaints (based on DM’S Log Book), Business for the day, Associates Productivity (guest rooms cleaned per service associates), Public areas condition Supervision of the upkeep and maintenance of rooms and public areas with special emphasis on hygiene, quality and standards. Inventory management of linen, cleaning supplies, guest room supplies, upholstery. Staff allocation and duty roster Updating guest history through guest feedback system. Monitoring lost and found register and letter. Tracking of V.I.P guests and single lady movement. Responsible for guest satisfaction tracking system. Meet, greet and ensure guest satisfaction of all VIP’S and the first time in-house guest Communicating daily with Executive Housekeeper (HOD) on all the activities incurred during the operations. Supervision of supe r cleaning and preventive maintenance of rooms. Coordinating with different departments for the smooth functioning of day to day operation. Taking care of all the Apartments. Keeping all the Records of the operating systems and equipments. Maintaining the ABC rankings (Grid) of the hotel equipments and the assets. Responsible for the Training of the associates. Giving the reports to the Housekeeper of the required refurbishments of the assets and maintaining the records for them.

  • Room attendant

    Conrad Dubai - Dubai, United Arab Emirates

    Housekeeping
    March 2014 - September 2014 · 8 months

    As a room attendant I was responsible for the maintaining highest quality of cleaning in guest room and delivering friendly and timely service to all the guest on the floor Have been champion for salt ( guest feedback) for the month.

  • Housekeeping Attendant( pre-opening)

    JW Marriott Marquis Hotel Dubai - Dubai, United Arab Emirates

    Housekeeping
    March 2013 - January 2014 · 1 year

  • Guest Services Attendant(pre-opening)

    JW Marriott Pune - Pune, India

    Housekeeping
    October 2010 - October 2012 · 2 years and 1 month

    This was my first experience to be part of pre opening team It was great experience to learn and to enhance my knowledge

  • Industrial Training

    Taj Lake Palace Udaipur - Udaipur, India

    Housekeeping
    September 2009 - December 2009 · 4 months

Education

  • Deploma in Hotel Management

    Food Craft Institute, Udaipur

    July 2008 - August 2010

    Specialization in House Keeping. Diploma from National Council for Hotel Management and Catering Technology, Noida, New Delhi, India

  • Bachelor in arts

    Sukhadiya university - Udaipur, India

    July 2008 - April 2011

Languages

2 languages

  • Hindi

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • Indian

Work Permits

  • United Arab Emirates

Skills

12 skills

  • A team player
  • chemical
  • Cost control
  • Good in microsoft
  • Good presentation skills
  • Group projects
  • House Keeping
  • Luxury property
  • Microsoft Word
  • Miscrosoft excel
  • Opera
  • Opera PMS

Additional Information

1 information shared

  • Department Trainer

    Creating Training calendar for Training
    Conduct training classroom and on job training
    Maintain training tracker
    Orientation of new joiner in department

Connections
Naveen Kumar
Guest service associate at Taj Dubai
Govinda Luitel
Assistant Banqueting Manager at Rixos Saadiyat Island
Faisal Gondal
Assistant Front Office Manager at Fairmont Fujairah Beach Resort
View 38 connections
Following
Paramount Hotel Dubai
Dubai, United Arab Emirates
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Budapest, Hungary
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