Chloé Boussaert

Chloé Boussaert

Front Office Manager at La Cordée des Alpes****Superior - Small Luxury Hotels of the World
Lives in Verbier, Bagnes, Switzerland

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Experience

5 years and 3 months

  • Front Office Manager

    La Cordée des Alpes****Superior - Small Luxury Hotels of the World - Verbier, Bagnes, Switzerland

    Front Office reception
    June 2017 - Now · 2 years and 4 months

    La Cordée des Alpes Hotel & Residence is a 4stars Superior hotel, member of the Small Luxury Hotels of the world. Responsible for the daily front of house operations while working closely with Direction. I am leading a team of 5 persons during high season, up to 10 persons during Summer season, taking also the job of Gouvernante. My main goal is to provide a high level of customers service as well as to ensure an efficient running of the reception and conciergerie. Also in charge of the reservations and maximizing the room sales.

  • Front Office Agent

    Fairmont Le Montreux Palace - Montreux, Switzerland

    Front Office reception
    April 2017 - May 2017 · 2 months

  • Receptionist

    La Cordée des Alpes****Superior - Verbier, Bagnes, Switzerland

    Front Office reception
    July 2016 - August 2016 · 2 months

  • Internal audit assistant

    ACCOR - London, United Kingdom

    Finance/Accounting
    July 2015 - December 2015 · 6 months

    Based in the UK Head office for audit's preparations and reports Performance of Operational audits in the hotels of group in the UK

  • Employee

    Hôtel Les Vieux toits - Neuchâtel, Switzerland

    Front Office reception
    June 2014 - July 2015 · 1 year and 2 months

    Small hotel of 12 rooms: Every weekend, managing the reception, reservations, bar & breakfast service and administrative work.

  • Trainee in the F&B department

    InterContinental Hotels Group - Cancún, Mexico

    F&B service
    August 2013 - January 2014 · 6 months

  • Assistant of International Brand Director Zepter Cosmetics&Luxury;

    Intercosmetica Neuchâtel SA. - Neuchâtel, Switzerland

    Sales & Marketing
    October 2012 - January 2013 · 4 months

    Intern in May-June 2012

  • Receptionist trainee

    Hotel Le Palafitte - Neuchâtel, Switzerland

    Front Office reception
    May 2011 - June 2011 · 2 months

Education

  • • Bachelor of Science in International Hospitality Management.

    École hôtelière de Lausanne - Lausanne, Switzerland

    February 2013 - February 2017

  • Bachelor of Science in Economy and Business Management

    Grant MacEwan University - Edmonton, Canada

    September 2011 - April 2012

  • Bachelor of Science in Economy and Business Management

    Université Catholique de Lille - Faculté Libre des Sciences Economiques et de Gestion - Lille, France

    September 2009 - May 2011

Languages

4 languages

  • French

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Professional working

  • German

    Limited working

Personal information

Nationalities

  • French

  • Swiss

Date of birth

December 10th 1991

Driving License

Yes

Skills

14 skills

  • Accounting
  • Audit
  • French
  • Front Desk
  • Host
  • Hotels
  • HR
  • Languages
  • Marketing
  • Reservation
  • Revenue Managment
  • Serving
  • Spanish
  • Wine service

Additional Information

1 information shared

  • Other skills

    Other skills

Following
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