Chloe Jeanneau

Consultant at BAHO
Lives in Sausset-les-Pins, France
over 6 months ago

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Experience

  • Consultant

    BAHO - Paris, France

    Asset Management
    May 2015 - October 2015

    Customer acquisition : segmentation, commercial offers, distribution channels. Conversion : providing more visibility ; online & offline communication strategies. Loyalty : setting up an exclusive loyalty program ; CRM database.

  • Training

    Fairmont Monte Carlo - Monte Carlo, Monaco-Ville, Monaco

    Revenue Management
    June 2014 - December 2014

    Daily, weekly and monthly analyses to optimize revenue. Control of mounted in charge and making the necessary adjustments. Hotel positioning analysis and competitive intelligence in terms of strategy and pricing. Monitoring of the action plan and the parity on distribution channels. Improvement of yield tools documents and establishing connectivity with OTA. Looking for new IMM and OTA partners. Conceiving & setting up offers. Participation in various projects : Budget 2015 ; Marketing Plan ; Grand Prix Formula 1 2015. Daily communication with the Reservation, Reception, Sales and Managers.

  • Optician

    Optic 2000 - Marseille, France

    Sales & Marketing
    July 2010 - April 2013

    Reception and managing customers’ requests, needs analysis, customer care, sales. Contribution to satisfaction and customers loyalty, certification AFNOR. Interface with suppliers, health professionals and complementary health. Administrative management, Cash check, billing.

Education

  • MBA Tourism and Hospitality Management

    ESGCI: Ecole de Commerce International et Marketing à Paris - Paris, France

    January 2015 - July 2015

    State recognized degree (ranking SMBG) MBA ESG - Group ESG - Paris (France 75) - Bac+5 Financial ; Yield Management ; sset management ; Hotel Management ; Proximity Team Management ; Hotel Marketing ; E Marketing ; E-Business ; Economic Environment ; Business English ; Negotiation & Sales ; Trade Law.

  • MBA Management of Companies

    ESGCI: Ecole de Commerce International et Marketing à Paris - Paris, France

    January 2014 - June 2015

    MBA ESG - Group ESG - Paris (France 75) - Bac+4 International Trade Techniques ; Geopolitics ; Accounting Management, Taxation ; Intercultural Management ; Strategic Marketing ; Business English ; Business law environment ; Trade law ; Market study ; Human Resources.

  • Academic Semester Abroad Degree

    EF - Brighton, United Kingdom

    June 2013 - December 2013

    EF International Language : Education First – Brighton (UK)

  • DEES Management of Companies

    INEAD - Marseille, France

    January 2013 - October 2013

    European recognized degree INEAD : Institut d’Enseignement à Distance - Vitrolles (France 13) -Bac+3

  • BTS Optician

    ESOO - Angers, France

    September 2008 - June 2010

    State recognized diploma ESOO : Ecole Supérieure d’Optique de l’Ouest - Angers (France 49) - Bac+2

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Notions
    20%
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