Chloe Marby

Chloe Marby

Revenue Coordinator at InterContinental Amstel Amsterdam
Lives in Madrid, Spain
over 6 months ago

Join Hosco and view Chloe's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Experience

  • Revenue Coordinator

    InterContinental Amstel Amsterdam - Amsterdam, Netherlands

    Revenue Management
    November 2018 - Now · 2 months

  • Revenue Management trainee

    InterContinental Madrid - Madrid, Spain

    Revenue Management
    May 2018 - October 2018 · 6 months

    • Learn the use of the hotel's internal and external tools as well as their connectivity : IHG Concerto (GRS + RMS), Opera PMS, Holidex Plus CRS, Delphi (S&C), Perform RMS, Market Vision - TravelClick, SBRP, IHG Hotel Content Manager • Weekly rooms forecast for employees schedule • Assist in 2019 bottom-up budget elaboration • Prepare reports for customer segments and distribution channels analyses • Prepare reports for yielding strategy with competitors data and past bookings (individuals as well as groups bookings) • Update pricing strategy within the different softwares: pricing, overbooking, rooms and rates' openings and closings, discount percentage • Benchmark competitors information and Leisure and Corporate events for Webmarketing and Revenue Management strategies' changes • Events and groups follow-up for yielding strategy: bookings' dates, rates and conditions

  • Events trainee

    Hotel Villa Magna - Madrid, Spain

    Events
    June 2017 - September 2017 · 4 months

    • Respond to requests for information, availability and proposals for corporate events as well as weddings and other social events from customers through emails, calls and events planning websites; proceed to the venues' reservations in Opera PMS, draw up quote and contract • Assist during customers’ visits to the meeting rooms and spaces • Prepare reports of past and future events and update them every week for analysis and prices changes during the weekly meeting • Fiesta de los Jardines – The annual hotel celebration for customers: follow up of the attendance, presents' preparation, after-event follow up and assessment of attendance

  • Barista

    Michel's patisserie - Victoria, Australia

    F&B service
    September 2015 - April 2016 · 8 months

    • Prepare all types of coffees, iced coffees, smoothies, milk-shakes, etc • Maintain cleanliness and orderliness of the café • Provide attentive and customized customer service

  • Assistant teacher

    Richmond Road School - Auckland, New Zealand

    Other
    February 2015 - July 2015 · 6 months

    • Management of individual and group educative and linguistic activities • Children support in French teaching classes • Assist in administrative tasks

  • Marketing intern

    OnSpain School - Málaga, Spain

    Sales & Marketing
    September 2014 - December 2014 · 4 months

    • Monitor students in the school work placement programs • Conduct new students' interviews • Write product information sheets for the Camino Adventure DMC • Translate Spanish and English texts and content for the school's blog and monthly newsletter

Education

  • MBA International Travel Management

    ESCAET - Hospitality and Tourism School - Aix-en-Provence, France

    October 2016 - March 2018

    • Competences in Event projects monitoring : 2017 Travel and Cruises exhibition, Member of the school's Activities department • Competences in Revenue Management : RM Day project with Delta Air Lines intervention, Project Management Weeks on the setting up of Staycity Revenue Management strategy in France • Knowledge of Management of the innovation and Leadership Management • Competences in commercial negociation and customer relationship strategies • Competences in Marketing and Webmarketing • Mastery of transport and accommodation sectors • Mastery of business English, and Spanish in the touristic industry

  • Bachelor degree in foreign languages (LEA) - English and Spanish

    Paul Valéry University - Montpellier, France

    September 2011 - May 2014

    • Knowledge of British, Spanish, Latin American and US cultures and civilizations • Competences in writing and translating English and Spanish content • Competences in Marketing and Webmarketing • Learning business English and business Spanish • Knowledge of geopolitics, economy and law (civil, public, private and constitutional)

  • High School diploma

    Jean Monnet High School - Annemasse, France

    September 2008 - July 2011

    Economic and social section

Languages

  • Spanish
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Russian
    Notions
    20%

Skills

  • Benchmarking
  • Budgeting
  • Events
  • Hospitality
  • IT
  • Marketing
  • Microsoft Exel
  • Microsoft PowerPoint
  • Microsoft Word
  • Reporting
  • Revenue Analysis
  • Revenue Management
  • Tourism
  • Travel
  • Webmarketing
  • Yield-management
Connections
Taxap Peer
Student from Kalinga University
GIANCARLO PASTORE
FORMATORE SCRITTORE GIORNALISTA at CIPAS TM STRESA
Following
Other members
View 73625 members