Chris O'Connell

Chris O'Connell

Operations Director at illy Caffe
Lives in Kuala Lumpur, Malaysia

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About me

Passionate and driven hospitality professional who has transitioned from an FOH Management role in to an Operations role at a Head Office level. Looking for a new challenge in a different environment that will push me once more.
Down to earth, calm and focussed, I am adaptable and willing. I will never ask someone to done something I would not do myself.

Experience

17 years

  • Operations Director

    illy Caffe - Kuala Lumpur, Malaysia

    Room Division Management
    July 2019 - November 2019 · 5 months

    Short term contract to oversee the opening of a new outlet, and improve SOPs throughout the 3 outlets in KL. Owners are based in Thailand and needed a manager on the ground in KL to oversee the business. Staff management, sales forecasting, budgeting, sales driving,menu planning and marketing. Responsible for all aspects of the business.

  • Recruitment Consultant

    Konen & Lorenzen Recruitment Consultants - Kuala Lumpur, Malaysia

    Human Resources
    August 2017 - July 2019 · 2 years

    Full end to end recruitment for executive level positions within the hospitality industry, focusing on 5* hotel properties and luxury resorts throughout the APAC region Candidate sourcing, interviewing, negotiation techniques and business development

  • Recruitment Manager

    ETM Group London - London, United Kingdom

    Management
    August 2014 - August 2017 · 3 years and 1 month

    Managing the recruitment processes for a stable of 13 venues within ETM Group. From initial vacancy recognition, running the complete process until on boarding and company induction.

  • Recruitment Consultant

    West One Hotel & Catering Consultancy - London, United Kingdom

    Human Resources
    February 2013 - July 2014 · 1 year and 6 months

    Sourcing and provision of candidates throughout the hospitality services to a range of clients within London and the surrounding areas. Building client relationships and business development.

  • Assistant General Manager

    Corney & Barrow - Devonshire Terrace - London, United Kingdom

    Secretary / Executive Assistant
    August 2012 - January 2013 · 6 months

    Fixed term contract as AGM of busy City based restaurant and cocktail bar, catering for corporate guests and private events. Managing all aspects of the business in conjunction with the General Manager. Managing all aspects of both bar and restaurant service, recruitment and training, finances and cost control.

  • General Manager

    Swizzlestick Bars - London, United Kingdom

    Management
    September 2011 - April 2012 · 8 months

    Contract based role to see the company through the Christmas period ahead of a scheduled refurbishment. Staff management, financial and stock control, menu planning and events management.

  • Bar Manager

    Novus Leisure - London, United Kingdom

    Bar
    September 2002 - September 2011 · 9 years and 1 month

    Full exposure to all elements of the hospitality industry through a hugely informative 9 years. Working within Bar, Club and Restaurant environment. Worked every job from a glass collector up through to Bar Manager. Bar tending skills, restaurant service skills, management and supervisory skills. Financial control and cash handling. Stock control and ordering. Recruitment and training and complaint handling.

Education

  • A-Levels

    Calday Grange Grammar School - England, United Kingdom

    September 1993 - June 2000

Languages

2 languages

  • English

    Native or fluent

  • Russian

    Notions

Personal information

Nationalities

  • British

Date of birth

October 10th 1981

Skills

11 skills

  • Bartending
  • Conflict management
  • Events
  • Interviewing
  • Managment
  • Ordering Stock
  • Preparing rota
  • RECRUITMENT
  • Stock control
  • Training Staff
  • Waiting
Connections
Victoria RICHARD
Night manager at Marriott International
Mathieu Lombard
Junior Operations Manager at MEININGER Hotels
Filip Hotra
General Manager at Speciality Restaurants Ltd.
Following
WeWork
WeWork
New York, NY, United States
ACCOR
ACCOR
Issy-les-Moulineaux, France
Ducasse Paris
Ducasse Paris
Paris, France
Other members
Raji Aljesry
Kuala Lumpur, Malaysia
Kenny Yap
Federal Territory of Kuala Lumpur, Malaysia
THIYAGARAJAN GUNASEKARAN
Kuala Lumpur, Malaysia
Maxime Pfister
Kuala Lumpur, Malaysia
Shayna Corona
Dubai, United Arab Emirates
View more
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