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About me
Passionate and driven hospitality professional who has transitioned from an FOH Management role in to an Operations role at a Head Office level. Looking for a new challenge in a different environment that will push me once more.
Down to earth, calm and focussed, I am adaptable and willing. I will never ask someone to done something I would not do myself.
Experience
17 years
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Operations Director
illy Caffe - Kuala Lumpur, Malaysia
Room Division ManagementJuly 2019 - November 2019 · 5 monthsShort term contract to oversee the opening of a new outlet, and improve SOPs throughout the 3 outlets in KL. Owners are based in Thailand and needed a manager on the ground in KL to oversee the business. Staff management, sales forecasting, budgeting, sales driving,menu planning and marketing. Responsible for all aspects of the business.
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Recruitment Consultant
Konen & Lorenzen Recruitment Consultants - Kuala Lumpur, Malaysia
Human ResourcesAugust 2017 - July 2019 · 2 yearsFull end to end recruitment for executive level positions within the hospitality industry, focusing on 5* hotel properties and luxury resorts throughout the APAC region Candidate sourcing, interviewing, negotiation techniques and business development
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Recruitment Manager
ETM Group London - London, United Kingdom
ManagementAugust 2014 - August 2017 · 3 years and 1 monthManaging the recruitment processes for a stable of 13 venues within ETM Group. From initial vacancy recognition, running the complete process until on boarding and company induction.
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Recruitment Consultant
West One Hotel & Catering Consultancy - London, United Kingdom
Human ResourcesFebruary 2013 - July 2014 · 1 year and 6 monthsSourcing and provision of candidates throughout the hospitality services to a range of clients within London and the surrounding areas. Building client relationships and business development.
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Assistant General Manager
Corney & Barrow - Devonshire Terrace - London, United Kingdom
Secretary / Executive AssistantAugust 2012 - January 2013 · 6 monthsFixed term contract as AGM of busy City based restaurant and cocktail bar, catering for corporate guests and private events. Managing all aspects of the business in conjunction with the General Manager. Managing all aspects of both bar and restaurant service, recruitment and training, finances and cost control.
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General Manager
Swizzlestick Bars - London, United Kingdom
ManagementSeptember 2011 - April 2012 · 8 monthsContract based role to see the company through the Christmas period ahead of a scheduled refurbishment. Staff management, financial and stock control, menu planning and events management.
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Bar Manager
Novus Leisure - London, United Kingdom
BarSeptember 2002 - September 2011 · 9 years and 1 monthFull exposure to all elements of the hospitality industry through a hugely informative 9 years. Working within Bar, Club and Restaurant environment. Worked every job from a glass collector up through to Bar Manager. Bar tending skills, restaurant service skills, management and supervisory skills. Financial control and cash handling. Stock control and ordering. Recruitment and training and complaint handling.
Education
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A-Levels
Calday Grange Grammar School - England, United Kingdom
September 1993 - June 2000
Languages
2 languages
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English
Native or fluent
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Russian
Notions
Personal information
Nationalities
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British
Date of birth
October 10th 1981
Skills
11 skills
- Bartending
- Conflict management
- Events
- Interviewing
- Managment
- Ordering Stock
- Preparing rota
- RECRUITMENT
- Stock control
- Training Staff
- Waiting
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