Chrisa Mamouzellou

Chrisa Mamouzellou

CEO & Founder at All About Spa
Lives in Amsterdam, Netherlands

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About me

As a confident and driven person, I excel at building rapport, driving sales ,training staff and managing relationships professionally and with determination. With 6 years Management experience, believe in strong customer service and along with 9 years therapist experience, I understand the importance of setting high standards and driving for results to meet and exceed the organisations target.
Crucial to success in my current role, is the ability to work closely with the different department directors, managers and therapists in developing sales plans and helping them drive and exceed these.. I am a people’s person who thrives in a fast paced busy environment. I am excited about my next step and further developing in the area of new treatments & experience! .

Experience

9 years and 6 months

  • CEO & Founder

    All About Spa - Amsterdam, Netherlands

    Spa & Wellness
    April 2019 - Now · 9 months

    My passion for hospitallity and excellent customer service lead me to the decision to have the ''All about Spa'' company. I strongly believe that successful and long lasting relationships are based on win-win solutions. For this reason i provide high value, customer services to my partners to reassure that their end consumers are always satisfied. More specifically i offer : *Unique and personalized spa service solutions based on the particular needs of each partner. * Enjoy the complete satisfaction of having a well-managed Spa. *Οffer high quality spa service experience to our guests *Ι guarantee consistency and compliance with all of our agreements. * Βuild teams that consist of highly-trained staff members who characterized by the hospitality mentality. *Αssure that you will have individual attention.

  • Senior Spa Therapist

    Waldorf Astoria Amsterdam - Amsterdam, Netherlands

    Spa & Wellness
    October 2018 - March 2019 · 6 months

    * Responsible to managing and carrying treatments in the highest level of luxury for Guests and Hiltons Members. *Provide to the guest an exceptional environment for a unique experience and understanding the value of the personalized attention. *Assist Spa Manager in meeting and exceeding department's sales target and ensure that sales are recorded accurately. *Manage guest's Feedback effectively to ensure the quality of treatments/ product quality and services. *Maintain Product inventory monthly.

  • Head Therapist

    Crystal Cruises - Amsterdam, Netherlands

    Spa & Wellness
    October 2017 - October 2018 · 1 year and 1 month

    Have the Honor to work as a Spa Therapist on A 6* River Cruise i believe in the strong excellent guest service. *Working as the only Spa Therapist On Board , I understand the importance of setting high standards and driving for results to meet and exceed any guest's expectation. *Give my best to provide a tailor made treatment for each guest and give recommendations for an home - care program , which give us excellent retail each cruise. *Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.

  • Assistant spa manager / Head Therapist

    Michelangelo Resort & Spa 5* - Oia, Greece

    Spa & Wellness
    July 2015 - October 2017 · 2 years and 4 months

    Maintain professional and technical knowledge. Receptionist Trainer of treatments and massages

  • Spa Manager

    Carda Beach Hotel 5* - Oia, Greece

    Spa & Wellness
    March 2015 - July 2015 · 6 months

    Managed the bookkeeping, employees and the services that are offered by the spa. Run promotional campaigns. Training of employees.

  • Hostess

    Broadway Cafe - Valparaiso, IN, United States

    F&B service
    December 2014 - February 2015 · 3 months

    Responsible for greeting patrons and guests ▪ Welcoming guests ▪ Seating them on a suitable table as well as supporting the food servers and bus attendants. ▪ Ensure special requests are lodged and passed to restaurant staff.

  • Spa Manager

    Kos Palace 5* - Oia, Greece

    Spa & Wellness
    April 2012 - October 2014 · 2 years and 7 months

    Managed the bookeeping & the services that are offered by the spa. Run promotional campaigns. Worked also as aqua fitness trainer. Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner

  • Hostess

    Galley Grill - Michigan City, IN, United States

    F&B service
    February 2014 - April 2014 · 3 months

    Responsible for greeting patrons and guests ▪ Welcoming guests ▪ Seating them on a suitable table as well as supporting the food servers and bus attendants. ▪ Ensure special requests are lodged and passed to restaurant staff.

  • Spa therapist

    Magic Life 5* - Oia, Greece

    Spa & Wellness
    April 2011 - November 2011 · 8 months

    ▪ Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) ▪ First-hand experience with clients of different cultures ▪ Promoting and selling related products and services ▪ Track record of building a strong client base by promoting the health benefits of massage therap

  • Spa Therapist

    Pallazzo Del Mare - Oia, Greece

    Spa & Wellness
    April 2010 - October 2010 · 7 months

    ▪ Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) ▪ Worked also on outdoors massages ▪ Track record of building a strong client base by promoting the health benefits of massage therapy

  • Beautician

    Gernetic Beauty Sallon - Oia, Greece

    Spa & Wellness
    October 2009 - April 2010 · 7 months

    ▪ Provide a range of non-medical face, body and relaxation treatments customised to a client's needs, and recommend appropriate products and after-care. ▪ Waxings. ▪ Anti-Celluluite Treatments. ▪ Meet sales goals while offering personalized customer service and maintaining long-lasting relationships with customers.

Education

  • Beautician Licence

    Epas Oaed - Rhodes, Greece

    October 2007 - July 2009

    Main Issues Education -Facials Treatments -Body Treatments -Waxing -Anti-Cellulite Massages -Swedish Massage

Languages

3 languages

  • English

    Native or fluent

  • Greek

    Native or fluent

  • German

    Professional working

Personal information

Nationalities

  • Greek

Date of birth

October 13th 1990

Skills

32 skills

  • Balinese massage
  • Body massage
  • Budget Control
  • Communicaton
  • Customer sevice
  • Customer skills
  • Customers oriented
  • Event Sales
  • Excellent grooming
  • Excellent leadership
  • Facial massage
  • Focus on excellence
  • Focus Oriented
  • Good communicator
  • Hard Worker
  • Hot stone massage
  • Indian Head Massage
  • Lomi lomi massage
  • Luxury clientele
  • Luxury Hospitality
  • Luxury Sales
  • Managment
  • Physically fit
  • Reflexology
  • Spa operations
  • SPA Treatments
  • Strong hospitality
  • Swedish Massage
  • Team Building
  • Teamleader
  • Teamplayer
  • Team Training
Connections
Dogukan Yildirim
Student from Akdeniz University - School of Tourism & Hotel Management
Calvin Susanto
F&B Management Trainee chez The Doyle Collection
Kasun Harsha De Alwis
F&B Waiter at Metropoliton Hotel Dubai
View 61 connections
Following
Waldorf Astoria Amsterdam
Amsterdam, Netherlands
Mercure Hotel Amsterdam West
Amsterdam, Netherlands
Win Hotels Group
Amsterdam, Netherlands
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