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Am professional Bellboy/Doorman with I can do attitude, quick learner, competent, self-motivated for satisfactory results, confident, a team player with a passion for hospitality industry. Am looking Doorman position in an organization which will enable me prove my personal skills by performing my duties effectively and efficiently thereby maintaining the reputation of the organization
With my ability to anticipate guest needs and striving to fulfill them by keeping within the company’s policies and means, I have had the pleasure of seeing many guests absolutely satisfied. My communication skills are so that I can easily and promptly provide a full orientation of the guest around the entrance and sidewalks, its surroundings and the hotel’s over all services and can take ownership of situations that may lead to guest dissatisfaction.
Hilton Dubai Al Habtoor City - Dubai, United Arab EmiratesFront Office porterApril 2016 - Now · 2 years and 10 months
My duties includes: Welcoming guests politely with a smile Helping guests out of the vehicles Opening doors for the guests Assisting guest with their luggage and transporting it in their room Helping guest to find their rooms Answering guest inquires
Hilton Dubai Jumeirah Hotel - Dubai, United Arab EmiratesFront Office conciergeApril 2015 - April 2016 · 1 year and 1 month
My duties included: Greeting and welcoming guest politely in the hotel Booking RTA tax as per guest request through the phones Make travel arrangements for sightseeing and other tours Receive, store and delivering luggage for the guest Solving guest complain incase of any Giving hotel information and of any discounts accordingly
Hilton Dubai Jumeirah Hotel - Dubai, United Arab EmiratesF&B kitchenApril 2012 - April 2015 · 3 years and 1 month
My duties included: Inspecting the kitchen place and check that it is hygienic and devoid of dust and dirt. To monitor the work of different cooks and ensure that they execute their duties diligently. Assist the chef during rush hours. Perform in-depth cleaning of walk-in freezers and refrigerators, ovens, stoves and pantries. As per the requirement of the restaurant, I clean the dishes and cooking as well. Assists in unloading deliveries of food or supplies in a hotel.
Diploma in Hotel Management
Regional College of Hospitality - Nairobi, KenyaFebruary 2009 - November 2010
Diploma in Hospitality
Sheraton College - Nairobi, KenyaFebruary 2007 - November 2008
- Energetic, friendly
- Good communicator
- Good time management
- Politeness and courtesy
- Smiling person