Christian Joy Silao

Christian Joy Silao

INVENTORY CONTROLLER/TEAM LEADER/CONCEIRGE at Al Othaim Leisure and Tourism Company, L.L.C.
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • INVENTORY CONTROLLER/TEAM LEADER/CONCEIRGE

    Al Othaim Leisure and Tourism Company, L.L.C. - Abu Dhabi, United Arab Emirates

    Administration & General
    April 2015 - Now

     Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.  Enforcing attendance  Responsible for all the accounts & bank transactions  Site Knowledge: Responsible for developing an in depth understanding of the entertainment centre to assist to any customer queries.  Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.  Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.  Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost.  Daily, weekly, monthly verification and audit of all inventory  Assisting Manager in

  • HELP DESK TECHNICAL SUPPORT AGENT

    EQUITABLE COMPUTER SERVICES, INC. - Manila, Philippines

    Customer Service
    February 2012 - February 2015

     Provide technical assistance and support for incoming queries and issues related to credit card terminals.  Respond to queries either in person or over the phone.  Maintain daily performance.  Respond to email messages for customers seeking help.  Ask questions to determine nature of problem.  Walk customer through problem-solving process.

Education

  • PHILIPPINE STATE COLLEGE OF AERONAUTICS

    June 2007 - April 2011

Languages

  • English
    Full professional
    80%

Skills

  • Concierge
  • Customer-service
  • Financial accounting
  • Front Desk
  • Help Desk
  • Inventory control
  • TEAM LEADER
Connections
Maria pia Sasso
GENERAL MANAGER at FOLIE CLUB, MATRIX CLUB, MOSCOW CLUB, CINCO CAVALLI ALBANIA
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