Christian Koenitzer

Christian Koenitzer

Spa Supervisor at AIDA Cruises
Lives in Berlin, Germany
over 6 months ago

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A visionary and results-driven Spa Professional offering 15+ years’ progressive growth and success streamlining operations of spa.

Experience

  • Spa Supervisor

    AIDA Cruises - Berlin, Germany

    Spa & Wellness
    February 2017 - Now · 1 year and 10 months

    • Adept at devising profitable and customer friendly service deals and customer complaint handling • Effective listening and coaching skills with the ability to conduct advisory sessions with clients • Attend all schedule meetings, classes and training sessions to obtain the knowledge required within the spa to be passed on to co-workers • Remarkable negotiation skills and ability to convince vendors and service providers to secure profitable deals • Ability to identify growth opportunities and utilize the same for spa profitability • Apply best practices and be up to date with market trends to ensure the spa is performing on par with other cruises • Collaborate with report on administrations on any arising issues • Provide direct support to Assistant Spa Manager when required. This may includes acting in their absense, assisting with stock ordering and training of junior colleagues

  • Senior Spa Therapist

    AIDA Cruises - Rostock, Germany

    Spa & Wellness
    May 2015 - February 2017 · 1 year and 10 months

    • Delivering a variety of spa services (body treatments, packung, body scrub, sauna infusion) • Uphold hygiene standards and follow health and safety regulations • Arrange work station and treatment rooms • Monitor stock levels of oils and creams and ensures that stock levels are maintained at all times • Maintain knowledge of hours of operation, memberships, reservation, fees, treatments, products and mercandise as well as relevant cruise information • Be throughly familiar and able to recommend spa products and treatments to clients by focusing on understanding the individual needs of each client through in deepth consultations.

Education

  • Bad Elster, Germany - Berlin, Germany

    September 2000 - September 2002

    Training and education to become a masseur and balenotherapist

Languages

  • German
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • ayurvedic
  • FOOT REFLEXOLOGY
  • full body massage
  • Hamam instruction
  • La Stone Therapy
  • Spinal massage according to Breuss
  • Yoga Instructor
Connections
Sonja Popovic
Hairdresser at G&P Cruise Hotel Management GmbH
Patricia Yap
Senior Sales Manager at IHG Crowne Plaza Dubai
Faizan Eubaid
F&B Manager at Grand Regency Hotel
Following
Meraas Holding
Dubai, United Arab Emirates
Ramada Plaza Jumeirah Beach
Dubai, United Arab Emirates
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