Christian Koenitzer

Spa Supervisor at AIDA Cruises

Lives in Berlin, Germany

Join Hosco and view Christian's full profile, it's free !

As a Hosco member, you will:

Make yourself visible to thousands of companies in the hospitality industry'
Join a community of 180'000+ students and professionals
Learn more with new articles & videos every week on hosco.plus

Join us

About me

A visionary and results-driven Spa Professional offering 15+ years’ progressive growth and success streamlining operations of spa.

Experience

4 years and 8 months

Spa Supervisor

AIDA Cruises - Berlin, Germany

Spa & Wellness

February 2017 - Now · 2 years and 11 months

• Adept at devising profitable and customer friendly service deals and customer complaint handling • Effective listening and coaching skills with the ability to conduct advisory sessions with clients • Attend all schedule meetings, classes and training sessions to obtain the knowledge required within the spa to be passed on to co-workers • Remarkable negotiation skills and ability to convince vendors and service providers to secure profitable deals • Ability to identify growth opportunities and utilize the same for spa profitability • Apply best practices and be up to date with market trends to ensure the spa is performing on par with other cruises • Collaborate with report on administrations on any arising issues • Provide direct support to Assistant Spa Manager when required. This may includes acting in their absense, assisting with stock ordering and training of junior colleagues
Senior Spa Therapist

AIDA Cruises - Rostock, Germany

Spa & Wellness

May 2015 - February 2017 · 1 year and 10 months

• Delivering a variety of spa services (body treatments, packung, body scrub, sauna infusion) • Uphold hygiene standards and follow health and safety regulations • Arrange work station and treatment rooms • Monitor stock levels of oils and creams and ensures that stock levels are maintained at all times • Maintain knowledge of hours of operation, memberships, reservation, fees, treatments, products and mercandise as well as relevant cruise information • Be throughly familiar and able to recommend spa products and treatments to clients by focusing on understanding the individual needs of each client through in deepth consultations.

Education

Bad Elster, Germany - Berlin, Germany

September 2000 - September 2002

Training and education to become a masseur and balenotherapist

Languages

2 languages

Personal information

Nationalities

German

Skills

7 skills

ayurvedic
FOOT REFLEXOLOGY
full body massage
Hamam instruction
La Stone Therapy
Spinal massage according to Breuss
Yoga Instructor