Christina Karpenko

Christina Karpenko

Reservations Manager at BSI Group
Lives in Moscow, Russia
over 6 months ago

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  • Reservations Manager

    BSI Group - Moscow, Russia

    October 2017 - February 2018 · 5 months

    - Dealing with travel agencies; - Telephone consultations for clients; - Hotel bookings, work with certain booking systems; - Calculations of individual tours;

  • Secretary

    BSI Group - Moscow, Russia

    May 2017 - October 2017 · 6 months

    - Answering calls, taking messages and handling correspondence; - Managing reception, meeting and greeting clients; - Booking meeting rooms, preparing and distributing papers and documents for meetings;

  • MICE Coordinator

    Metropol Hotel - Moscow, Russia

    August 2016 - November 2016 · 4 months

    - Document turnover; - Coordination of internal events; - Handling mailing and incoming telephone calls, assisting guest with questions, changes and special requests; - Maintaining timely and effective paper flow and communications within the hotel departments; - Preparation of various reports and presentations.

  • Assistant Events Manager

    Holiday Inn Lesnaya - Moscow, Russia

    February 2014 - April 2014 · 3 months

    - Coordination of conduction events and group accommodation - Control of paying bills, keeping documents; - Handling of daily client requests (phone negotiations, mail); - Organizing all practical aspects of events i.e. catering, audiovisual, room set up, car parking, security. - Site inspection for potential clients

  • Sales & Marketing Coordinator

    Moscow Marriott Hotels - Moscow, Russia

    Sales & Marketing
    March 2013 - July 2013 · 6 months

    - Creation of reports (sales production, target accounts, etc.) and primary analytics - Assistance to Director of Sales in pricing development for three hotels; - Maintenance of database in MarRFP program (Marriott's Request for Pricing) - Assistance in organization of different events for hotel’s clients.

  • Sales Assistant

    Moscow Marriott Hotels - Moscow, Russia

    Sales & Marketing
    October 2012 - March 2013 · 6 months

    - Performance of general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying, distribution telephone calls). - Provide information on hotel facilities and services to clients. - Preparation of all necessary documents for business trips of sales team - Order and maintain of office supplies and equipment.


  • European Humanities University

    October 2008 - June 2013


  • Russian
    Native or fluent
  • English
    Professional working


  • Customer-service
  • Flexibility
  • Friendly attitude;
  • High communication skills
  • IT Proficient
  • Multisaking
  • Opera PMS
  • Team player
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