Christine Obino

Christine Obino

Front Office Receptionist at Eastland hotel
Lives in Nairobi, Kenya
over 6 months ago

Join Hosco and view Christine's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

A self-directed professional with excellent communication, interpersonal and problem solving skills that builds consensus and promotes teamwork.

Experience

  • Front Office Receptionist

    Eastland hotel - Nairobi, Kenya

    Front Office reception
    April 2017 - Now · 1 year and 8 months

    • The duties in the role spanned across being a cashier, handling reservations, night audit and e-marketing of the property. • Completing cashier pre-shift supply checklist • Online marketing of the property • Invoicing of online bills • Maintaining a track of all high balance guests • Assisting with distribution of month end reports as directed by accounts or front office manager • Transferring guest balances to other accounts as required • cashing checks for guests following the approval policy

  • Front Office Receptionist

    villa leone guest house - Nairobi, Kenya

    Front Office reception
    November 2016 - December 2016 · 2 months

    • Supervising housekeepers work and making sure everything is in order. • Cash handling and banking • Reservation and booking of rooms. • Guest handling at the reception

  • Reservations Sales Agent

    Jambojet airline - Nairobi, Kenya

    Sales & Marketing
    April 2014 - July 2015 · 1 year and 4 months

     Preparing passengers for the available flight  Cash handling and banking  Reservation and booking of flights.  customer handling at sales offices  sales and marketing Jambojet

  • Customer Service Executive

    Airtel kenya - Nairobi, Kenya

    Customer Service
    July 2010 - March 2014 · 3 years and 9 months

     Resolve issues and action customer’s requests  Inbound call center  Prepaid and postpaid operations  General customer handling  Escalate service request  Effectively retrieve information using appropriate systems  Communicate in a positive, professional style  Record and capture customer details accurate  Know and understand Customer Care Performance Standards and individual Targets • Ensuring territory coverage to touch all opportunities on a scheduled basis • Maintaining accurate up-to-date sales pipeline and forecasts. • Servicing and providing support to existing customers as well as establishing new customer base • Following up sales leads • Analyzing previous season's sales and reporting on the current season's lines • Planning budgets and presenting sales forecasts and figures for new ranges Maintaining a comprehensive library of appropriate data

Languages

  • Swahili
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Communication skills
  • Interpersonal skills
  • Relationship Management
  • Teamwork
Connections
Sankar Sarkar
chef at urban eatery
Following
Kamalaya Koh Samui
Ko Samui, Thailand
Other members
Evaline Gikunju
Nairobi County, Kenya
Johnson Kamau
Kilimani, Nairobi, Kenya
Reuben Konye
Nairobi, Kenya
Mary Wainaina
Nairobi, Kenya
Ephrath Kimwomi
Nairobi, Kenya
View 327579 members