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More than 10 years' in hospitality industry with successful results. Outstanding work ethic combined with excellent leadership and customer service skills. Highly intuitive with inventory control and money saving strategies.
I am energetic person who loves the hospitality industry and the varying customers that it brings with it. I enjoy building relationship with customers and ensuring they have had a pleasant experience.
Hyatt Regency Dubai and Galleria - Dubai, United Arab EmiratesF&B serviceNovember 2010 - Now · 8 years and 2 months
- Successfully managed the bar in the Manager absence - Ensuring customer satisfaction by maintaining an exceptional standard of delivery and professionalism. - I make sure that staff are motivated, monitored and measured in line with company targets and performance standards - To make sure that all cost are well controlled in all aspects. - Doing a training every week like product knowledge for food and beverage, upselling, etc. - Weekly schedule - payroll
Hyatt Regency Dubai and Galleria - Dubai, United Arab EmiratesCateringMay 2010 - November 2010 · 7 months
- Outside catering - Meeting - Wedding - Table set up
Le Meridien Dubai - Dubai, United Arab EmiratesF&B serviceJune 2008 - November 2009 · 1 year and 6 months
Baliuag University - Hospitality and Tourism ManagementJune 2004 - April 2008
EnglishNative or fluent100%
- Computer literate(word.po
- Effective communication skills
- Good customer service
- Good decision maker
- Good leadership skills
- Hospitality Management