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With twenty years of guest service experience and a high attention to detail, I use my keen skills to improve the guest experience in every role I take. I have worked for Disneyland Resort, Starbucks, Nordstrom, and Target--all well recognized and innovative companies. I have management experience as supervisor, assistant manager, and store manager with an education in Hospitality and Tourism Management, as well as Design for Theatre.
Disneyland Resort - Anaheim, CA, United StatesFront Office receptionMarch 2010 - Now · 8 years and 9 months
Starbucks Coffee Company - Laguna Woods, CA, United StatesManagementDecember 2004 - June 2009 · 4 years and 7 months
Store Manager, Food Safety Professional
MSc Hospitality & Tourism Management
Paris School of Business - Paris, FranceJanuary 2018 - Now
BA Design for Theatre Arts
California State University of Long Beach - Long Beach, CA, United StatesSeptember 2001 - December 2004
EnglishNative or fluent100%
- Guest Service