Christopher Olives

Christopher Olives

Senior Front Office Staff at Ayala Land Inc.
Lives in Dubai, United Arab Emirates

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About me

I am very open. I communicate well, and I connect with other people easily.
I am a naturally creative person. Ideas just flow from my mind.
I have many things at different points in my life. I am very adaptable.

I am truly an original person. I have amazing ideas, and the power to carry them out.
Success comes rather easily for me... especially in some certain matters.
Some people find me to be selfish and a bit overbearing. I am a strong person.

I am wild, crazy, and a huge energetic. I am always up to something.
I have a ton of energy, and most people can't handle me. I am very intense.
I am definitely handful, and I am likely to get in trouble. But my kind of trouble is a lot of fun.

It's easy to get me excited... which can be a good or bad thing.
I have a lot of enthusiasm, but it fades rather quickly. I don't stick with any one thing for very long.
I have the drive to accomplish a lot in a short amount of time. My biggest problem is making sure me finish the projects you start.

I am the total package - suave, sexy, smart, and strong.
I have the whole world under I spell, and I can influence almost everyone I know.
I don't always resist my urges to crush the weak. Just remember, you don't have as much going for them as I do.

I am a seeker. I often find my restless - and I have a lot of questions about life.
I tend to travel often, to fairly random locations. My most comfortable feeling when I’m with my family and friends.
I am quite passionate and easily tempted. I impulses sometimes get me into trouble.

I am well rounded, with a complete perspective on life.
I am solid and dependable. I am loyal, and people can count on me.
At times, I can be a bit too serious. I tend to put too much pressure on myself.

I am influential and persuasive. I tend to have a lot of power over people.
Generally, I use my powers for good. I excel at solving other people's problems.
Occasionally, I do get a little selfish and persuade people to do things that are only in my interest.

I am friendly, charming, and warm. I get along with almost everyone.
I work hard not to rock the boat. I am easy going attitude brings people together.
At times, I can be a little flaky and irresponsible. But for the important things, I pull it together.

Experience

3 years and 11 months

  • Senior Front Office Staff

    Ayala Land Inc. - Morong, Philippines

    Front Office reception
    April 2014 - February 2018 · 3 years and 11 months

    Anvaya Cove is Ayala Land Premier’s first venture in leisure development. Its unique “mountains meet the sea” topography gives it the features of both a mountain retreat and a seaside resort. Built in the Ayala Land Premier tradition of excellence, this family haven offers a horizon of living choices—neighborhood lots built from the ground up or homes you leave to us to put together. Job Responsibilities: The purpose of this position is to interact with our guests and ensure they have a great experience when stay at the resort. This person is also responsible for responding to guest calls or inquiries about room reservations, to provide information and reserve rooms for guests coming to the resort. The Front Office/Reservations Agent will continue the arrival experience by ensuring clear communication with guests, obtaining all necessary information and providing the guest a room that meets their expectations. Agents will be well versed in promotions, events, pricing, and sales strategy to meet the guest’s request. General Responsibilities: 1.) Answer incoming calls and assist with reservations, confirmations, room need requests, and questions. 2.) Explain resort products, service and other information about the resort as requested. 3.) Sell, process and enter and confirm room reservations using selling techniques and strategies. 4.) Maintain knowledge of current resort events, activities, and hours of operation as well as dining options currently available. 5.) Greet guests warmly and perform registration procedures. 6.) Provide guests with appropriate room assignments, room keys, directions to the rooms, while up-selling when appropriate. 7.) Verify payment for stay including incidental costs by obtaining credit information. 8.) Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. 9.) Use supervisor support when necessary. 10.) Answer incoming calls within 3 rings with appropriate greeting. 11.) Maintain accurate logs of mail, packages, parcels or other items for guest delivery. 12.) Accurate accounting of cash bank assigned to each agent. 13.) Post charges to guest accounts as designated. 14.) Facilitate guest departures providing accurate statements and ensuring guest satisfaction and collecting all payments due. 15.) Other duties as assigned.

Education

  • Bachelors Degree

    La Consolacion College - Hospitality and Tourism Management

    June 2011 - March 2018

Languages

2 languages

  • Tagalog

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • Philippine

Work Permits

  • United Arab Emirates

Date of birth

May 06th 1991

Skills

18 skills

  • Ability To Stay Calm Under Pressure
  • Ability to train and monitor co-staff
  • Able to work flexible schedule
  • Adaptability, hardworking and focus on multitask
  • computer literate; Microsoft office
  • •Excellent English Communication and Written Skil
  • • Excellent knowledge in Amadeus CRS and GDS Opera
  • Excellent knowledge in Starlight PMS
  • Fast learner, organized and detail oriented
  • Friendly. Proactive, responsible, team player, s
  • • Good knowledge in Opera PMS
  • Interpersonal skills
  • Leadership skills
  • Maintains confidentiality
  • Manage oneself, people, time and things
  • NEAT AND PROFESSIONAL APPEARANCE
  • Problem Solving Skills
  • STAMINA TO STAND FOR LONG PERIODS
Connections
KALU IKECHUKWU SAMUEL
Front Office Concierge Agent at Jumeirah Group
Muhammad Umair Azam
Front Desk Receptionist at Ramada Jumeirah Hotel
SIKIRU BALOGUN
Chef de partie at TALAH CAFFEE
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