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A speedy and dynamic man ready to work in a challenging environment where I will be able to provide prompt and courteous service.
Azadea - Dubai, United Arab EmiratesF&B serviceDecember 2017 - Now · 1 year and 2 months
Take orders and serve food and beverages to patrons. Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly. Answer questions about the menu and make recommendations when appropriate or requested. Prepare appetizers, salads, and cold dishes. Delivered checks and collect payment. Assist a team of hosts and hostesses by greeting, seating, and thanking customers.
Arabian park hotel- Wafi hotels Rotana - Dubai, United Arab EmiratesF&B serviceMay 2017 - November 2017 · 7 months
Informed guest of monthly promotion and daily specials. Fulfilled guest food orders promptly and efficiently. Served food and beverages and checked my tables from time to time. Followed all hotel food sanitation and safety requirements. Responded to guest queries and complaints in a timely and courteous manner. Adhered to hotel attendance policies and uniform codes
Serendipityiii - Dubai, United Arab EmiratesF&B serviceNovember 2015 - April 2017 · 1 year and 6 months
Provide excellent customer services that promote satisfaction. Greet customers and present menu. Make recommendations or share additional information upon request. Take and serve food/drinks orders and upsell any additional products. Arrange table settings and maintain tables clean and tidy. Deliver checks and collect payments/ Cooperate with all serving and kitchen staff.
Front desk agent
Eko hotels - Lagos, NigeriaFront Office conciergeMarch 2012 - April 2015 · 3 years and 2 months
Checked in guests in high volume, fast paced environment ensuring requests were met and accurate billing. Recognized for ability to handle and resolve confrontational guest situations Provided excellent customer service, tourism information and completed end of shift reports. Read through logs to determine day's events in order to best accommodate all guests.
Institute of management and technology - Enugu, NigeriaSeptember 2011 - August 2014
Federal government college - Abuja, NigeriaSeptember 2001 - December 2007
IgboNative or fluent100%
- Customer driven