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About me
Enthusiastic and hard working Restaurant Manager with 20 years of experience winning attitude and desire to deliver a exceptional dining experience managing a high quality and fast paced five star restaurant. Ability to train staff to highest standards of customers service, ensuring increased customers satisfaction, reduce staff turnover rates, and a rise in sales through up selling techniques.
Experience
22 years and 1 month
-
Manager Restaurant/Supervisor/Server
Ritz Carlton(Blue By Eric Ripert) Red Snapper Restaurant/ Havana Club - Caribbean
F&B serviceJanuary 2011 - July 2019 · 8 years and 7 months -
Supervisor/Server
The Fairmont Southampton - Bermuda
F&B serviceApril 2003 - June 2009 · 6 years and 3 months -
Server/Bartender/Assistant Server
Cunard /Premier Cruise Lane / Celebrity Cruise Lane - Miami Beach, FL, United States
BarNovember 1995 - January 2003 · 7 years and 3 months
Education
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Hotel Management Diploma
Alison Galway Technology - Ireland, United Kingdom
August 2018 - September 2019 -
Business
My Own Business Institute - Santa Clara, CA, United States
July 2018 - July 2019 -
Hotel Service Technician
Technikum - Jastrzębie-Zdrój, Poland
September 1991 - June 1995
Languages
5 languages
-
Polish
Native or fluent
-
English
Full professional
-
Spanish
Professional working
-
Czech
Professional working
-
Russian
Professional working
Personal information
Nationalities
-
Polish
Skills
9 skills
- Analytical Mindset
- Attention to details and positive attitude
- Commercial awareness
- Communication and consistency
- Conflict resolution and ability to multitask
- excellent customers service
- Networking
- Problem solving and teamwork
- work life balance
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