Clémentine Manu

Clémentine Manu

Sales Coordinator at Renaissance Paris la Defense
Lives in Fessy, France

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About me

I am currently looking for a new challenge as a Sales in the hospitality industry.

I am dynamic, people-oriented and meticulous in my work, and I will use the knowledge and skills I have gained in my previous experiences in your company.

Experience

3 years and 6 months

  • Sales Coordinator

    Renaissance Paris la Defense - Paris, France

    Sales & Marketing
    March 2019 - July 2019 · 6 months

    Marriott Group I 330 rooms & suites - Group request management (request qualification, stakeholder management) - Sales proposal, sales closing and contract negociation   - Preparation and organization of clients meetings and "site inspection" - Application of Revenue Management stategies for groups (price, season) - Maximisation of sales (upselling)

  • Receptionnist & Communication Coordinator

    Hotel des Champs Elysées - Paris, France

    Sales & Marketing
    November 2018 - February 2019 · 4 months

    Hotel des Champs Elysées I Boutique Hotel I 26 rooms - Development of the hotel social media strategy together with a digital agency : Facebook, hotel's blog - Review of client comments (TripAdvisor, Booking.com...) - Corporate contract management - Customer service (check-in, check-out) - Concierge service Administrative follow-up

  • Head Waiter (extra)

    Domaine Casino Le Lyon Vert - La Tour-de-Salvagny, France

    F&B service
    June 2018 - November 2018 · 6 months

    Domaine Le Lyon Vert I Partouche Group Casino I Restaurant I Hotel & Spa Weddings, Seminars, Cocktails reception, Brunch, Breakfasts...

  • Communication and Media Relations Trainee

    Maisons & Hotels Sibuet - Megève, France

    Communication
    July 2017 - December 2017 · 6 months

    Maisons & Hotels Sibuet I 12 hotels and properties - Product / hotel launch plan in Saint Barthélemy and Chamonix - Management and coordination of journalist's individual stay - Coordination of photo shooting in hotels - Organization of travel / tourism / lifestyle / well-being / decoration press trip - Articles and releases analysis (Quantitative and qualitative) - Follow-up of journalists individual stay and communication budget - Realization and update of press reviews, press kits, press releases ...

  • Sales & Marketing Trainee

    La Bastide de Tourtour Hotel & Spa**** - Tourtour, France

    Sales & Marketing
    September 2016 - October 2016 · 2 months

    Pavillon Group I 23 rooms and suites - Room price list, hotel website, hotel brochure update - Front office service : • guests check-in/check-out and VIP arrivals, fully in charge of the client from the check-in process to their room • reservations service • back-office and administrative tasks including invoices and email

  • Head Waiter (extra)

    Le Palace de Menthon**** - Menthon-Saint-Bernard, France

    F&B service
    September 2015 - April 2016 · 8 months

    Buildinvest Group I 65 rooms and suites - Head waiter in the gastronomic restaurant - Head waiter in meetings, weddings, brunchs...

  • F&B Trainee

    Novotel Queenstown Lakeside**** - Queenstown, New Zealand

    F&B service
    November 2014 - May 2015 · 7 months

    ACCOR Group I 273 rooms and suites - Head waiter I traditional restaurant : taking orders, advicing, table service - Barman waitress : table service, realizing cocktails - Room-service : taking orders, service - Meeting : dealing with F&B service - Ensured high levels of customer satisfaction through excellent service

  • Front Office and F&B Trainee

    Hotel Le Carlina****** - Saint-Bon-Tarentaise, France

    F&B service
    December 2013 - April 2014 · 5 months

    Alp' Azur Hotels Group I 63 rooms and suites Performed 2 months as a commis waiter/commis barman and 2 months as a front desk agent - Front desk agent : guest check in and out, answering the phone and customer emails, showing guests around - Commis waitress : taking orders, serving customers, setting up tables and meeting room - Commis barman : preparing hot and cold drinks, serving customers, bar's opening

Education

  • MBA in International Hotel Management

    Vatel Lyon (France) - Lyon, France

    September 2016 - June 2018

  • Bachelor' degree in International Hotel Management

    Vatel Lyon (France) - Lyon, France

    September 2013 - June 2016

  • Baccalauréat, Etude des sciences humaines et sociales

    Institution Saint Joseph - Tassin-la-Demi-Lune, France

    September 2005 - June 2013

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • German

    Professional working

Personal information

Nationalities

  • French

Date of birth

July 12th 1995

Driving License

Yes

Skills

9 skills

  • Community management
  • Digital marketing
  • English
  • F&B
  • Front Office
  • group sales
  • Marketing communication
  • Public relation
  • Public Relations
Connections
Gaëlle GARNIER
Worldwide Alumni Representative chez Vatel
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Hermes Recruitment
Hospitality Recruiter at Hermes Recruitment
View 28 connections
Following
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Lausanne, Switzerland
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