Claire Lévesque

Claire Lévesque

Hotel General Manager at ALTICA Groupe
Lives in Floirac, France

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About me

Passionate about hospitality, customer satisfaction is my sole motivation. Hard work, dedication, rigor and creativity are the main added values I can bring within an organization. Self motivation, teamwork and professionalism are the words that best describe me.

Experience

8 years and 10 months

  • Hotel General Manager

    ALTICA Groupe - Floirac, France

    Management
    February 2017 - Now · 3 years

  • Hotel General Manager

    Groupe SMI - Rennes, France

    Front Office reception
    March 2016 - October 2016 · 9 months

    Mission: manage a 3-star chain hotel reopening after expansion (64 rooms – 15 employees – 1300 k€ revenue/year) Tasks: - Operational restructuring, job redesign for each position and review of staffing requirements - Staff recruitment and training in line with the standards and norms of the hotel chain - Management of the internal reorganization and implementation of operating procedures

  • Hotel General Manager

    Louvre Hotels Group - Lyon, France

    Sales & Marketing
    November 2014 - March 2016 · 1 year and 5 months

    Mission: manage a 3-star chain hotel and restaurant (51 rooms – 8 employees – 1100 k€ revenue/year) Tasks: - Operational management of both Rooms and F&B divisions - Sales management, marketing, building guests loyalty and setting up a development strategy - Financial management and property performance analysis

  • Hotel General Manager Training

    Louvre Hotels Group - Torcy, France

    Management Trainee
    November 2013 - November 2014 · 1 year and 1 month

    - Hotel restaurant Campanile Barcelona South (138 rooms – 16 employees – 2400 k€ revenue/year) Mission: acquire and implement managerial skills - Hotel restaurant Campanile Villeneuve d’Ascq (51 rooms – 10 employees – 1100 k€ revenue) Mission: acquire and implement commercial skills - Hotel restaurant Campanile Torcy (165 rooms – 34 employees – 3200 k€ revenue/year) Mission: acquire and implement operational skills

  • Assistant General Manager

    Le Châtelain Boutique Hotel - Brussels, Belgium

    Revenue Management
    June 2012 - November 2012 · 6 months

    5 month internship in a 5-star hotel. Mission: assist the General Manager into the daily management of 4 independent hotels in Brussels Tasks: - Recruitment et people management - Forecast, budgeting, profitability analysis, activity follow-up and analysis, competition analysis - Operational effectiveness improvement, operating processes set-up

  • Banquet waitress

    Beau-Rivage Palace Lausanne - Lausanne, Switzerland

    Events
    September 2010 - May 2012 · 1 year and 9 months

    Extra

  • Cook

    Crystal Hotel - Saint Moritz, Switzerland

    F&B kitchen
    December 2009 - April 2010 · 5 months

    5 month internship in a 4-star hotel

  • Waitress

    Hôtel Plaza Athénée - Dorchester Collection - Paris, France

    F&B service
    June 2007 - July 2007 · 2 months

    2 month internship in a 5-star hotel

Education

  • Bachelor of Science in Hospitality Management

    EHL - Ecole hôtelière de Lausanne - Lausanne, Switzerland

    September 2009 - July 2013

    Promue avec mention

  • Baccalauréat

    Lycée Saint Laurent La Paix Notre-Dame - Lagny-sur-Marne, France

    September 2006 - June 2009

    Fillière Scientifique Mention Très Bien

Languages

4 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Full professional

  • German

    Professional working

Personal information

Nationalities

  • French

Date of birth

May 29th 1991

Skills

30 skills

  • Analysis
  • Budget Control
  • Budgeting
  • Budget Planing
  • Business plan
  • Commercial aware
  • Common sense
  • Cost control
  • Digital media
  • Employee Welfare
  • Employment Law
  • F & B Cost control
  • Finances
  • Hotel Business Plan
  • Hotel Revenue Management
  • Human Resources
  • Leadership
  • Managment
  • Marketing and E-Marketing
  • Profit and loss analysis
  • Reception
  • Revenue Managment
  • Sales and Marketing
  • Sense of discipline
  • Sense of discretion
  • Sense of empathy
  • Sense of honorship
  • Sense of service
  • Sense of teamwork
  • Teamleader
Connections
Nilkantha Roy
Associate FnB at Habtoor Grand Resort, Autograph Collection
Following
Ducasse Paris
Paris, France
Barrière
Paris, France
Other members
Jonathan Gourmel
Lausanne, Suisse
Lucile Rannou
Brussels, Belgium
Apolline Addor
Lausanne, Switzerland
Richard Guyon
Bordeaux, France
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