Clara Oberti

Receptionist at Les Bains Paris

Lives in Paris, France

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About me

After 2 years of commerce, I did a Bachelor degree in Hospitality Management in Paris. I left for one year in Australia to improve my English skills and to discover the Food & Beverage field. I am now working as receptionist for a 5* boutique hotel in Paris.

Experience

3 years and 7 months

Receptionist

Les Bains Paris - Paris, France

Front Office reception

April 2019 - Now · 9 months
Head Hostess

Cafe Marly - Paris, France

F&B service

October 2018 - January 2019 · 4 months

Welcoming and guest guidance Bookings
Head Waiteress

Candela Nuevo - Victoria, Australia

F&B service

June 2018 - September 2018 · 4 months

Set up and close the venue Advise and serve the guests in food, beverages and cigars Assist the Barman Event hosting Bartender Cloakroom Barista
Guest Relations

Hotel Claris 5* - Barcelona, Spain

Front Office concierge

May 2017 - September 2017 · 5 months

- Offering a Taylor-made service to all guests - Handling VIP and Express check in - Escorting guest to their room and explaining the facilities - Ensuring a smooth experience to all guests - Booking transfers, restaurants, museum... for all the guests - Preparing amenities list - Sending pre e-arrival emails - Dealing with travel agents - Last night calls - Sending push messages via Portier
Manager Assistant

Goralska Residences 4* Paris Bastille - Paris, France

Public Relations

October 2016 - April 2017 · 7 months

As it was a small establishment of 12 suites and 4 employees, I had to do many things : - Reception - Direction’s assistance - Housekeeping management - Conciergerie - Community management (social network)
Hostess

Pénélope group - Paris, France

Hostess

September 2015 - November 2016 · 1 year and 3 months

- Cloakroom - Customer’s welcome and guidance - Bartender
Seller

United Colors of Benetton - Barcelona, Spain

Sales & Marketing

July 2016 - September 2016 · 3 months

- Cloakroom - Stock gestion - Customer’s welcome and guidance
Communication assistant

Chamber of commerce and industry - Montreal, Canada

Communication

April 2016 - June 2016 · 3 months

- Visual power point creation for the famous Gala Alpha - Event’s invitation creations
Bank hostess

BNP Paribas Real Estate - Neuilly-sur-Seine, France

Front Office reception

July 2015 - July 2015 · 1 month

- Customer welcome and guidance - Credit card and check deliverance - International transfers of money - Reception of phone calls

Education

Currently studying

European Bachelor in Hotel & Tourism Management

CMH Paris - Centre de Management Hôtelier International - Paris, France

October 2016 - Now

3rd year
DUT Techniques de commercialisation

IUT - Cergy, France

January 2014 - June 2016