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About me
After 2 years of commerce, I did a Bachelor degree in Hospitality Management in Paris. I left for one year in Australia to improve my English skills and to discover the Food & Beverage field. I am now working as receptionist for a 5* boutique hotel in Paris.
Experience
3 years and 7 months
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Head Hostess
Cafe Marly - Paris, France
F&B serviceOctober 2018 - January 2019 · 4 monthsWelcoming and guest guidance Bookings
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Head Waiteress
Candela Nuevo - Victoria, Australia
F&B serviceJune 2018 - September 2018 · 4 monthsSet up and close the venue Advise and serve the guests in food, beverages and cigars Assist the Barman Event hosting Bartender Cloakroom Barista
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Guest Relations
Hotel Claris 5* - Barcelona, Spain
Front Office conciergeMay 2017 - September 2017 · 5 months- Offering a Taylor-made service to all guests - Handling VIP and Express check in - Escorting guest to their room and explaining the facilities - Ensuring a smooth experience to all guests - Booking transfers, restaurants, museum... for all the guests - Preparing amenities list - Sending pre e-arrival emails - Dealing with travel agents - Last night calls - Sending push messages via Portier
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Manager Assistant
Goralska Residences 4* Paris Bastille - Paris, France
Public RelationsOctober 2016 - April 2017 · 7 monthsAs it was a small establishment of 12 suites and 4 employees, I had to do many things : - Reception - Direction’s assistance - Housekeeping management - Conciergerie - Community management (social network)
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Hostess
Pénélope group - Paris, France
HostessSeptember 2015 - November 2016 · 1 year and 3 months- Cloakroom - Customer’s welcome and guidance - Bartender
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Seller
United Colors of Benetton - Barcelona, Spain
Sales & MarketingJuly 2016 - September 2016 · 3 months- Cloakroom - Stock gestion - Customer’s welcome and guidance
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Communication assistant
Chamber of commerce and industry - Montreal, Canada
CommunicationApril 2016 - June 2016 · 3 months- Visual power point creation for the famous Gala Alpha - Event’s invitation creations
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Bank hostess
BNP Paribas Real Estate - Neuilly-sur-Seine, France
Front Office receptionJuly 2015 - July 2015 · 1 month- Customer welcome and guidance - Credit card and check deliverance - International transfers of money - Reception of phone calls
Education
Currently studying
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European Bachelor in Hotel & Tourism Management
CMH Paris - Centre de Management Hôtelier International - Paris, France
October 2016 - Now3rd year
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DUT Techniques de commercialisation
IUT - Cergy, France
January 2014 - June 2016
Languages
4 languages
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French
Native or fluent
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English
Full professional
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Spanish
Full professional
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Italian
Notions
Personal information
Nationalities
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French
Date of birth
July 16th 1995