Clara Van Biesebroeck

Clara Van Biesebroeck

Assistant F&B Manager at Crowne Plaza Manchester City Centre
Lives in Manchester, United Kingdom

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About me

I am looking for a hotel with a clear vision, in which sustainability runs through its veins, where management exists of young and forward-thinking enthusiasts, and where teams actively collaborate to find new solutions and ideas.
I am an alumni of Hotelschool The Hague, where I obtained by Bachelor in Business Administration. I also have many years experience working in the hospitality industry; my first waitressing job started in 2009 and I have enjoyed working in restaurants, bars and hotels ever since. I am dedicated as I love what I do, I love working with and developing people (including myself as one never stops learning), I am constantly looking for improvement opportunities, and I organise frequent communication meetings as I understand the importance of honesty, transparency and frequency of communication.

Experience

11 years and 6 months

  • Assistant F&B Manager

    Crowne Plaza Manchester City Centre - Manchester, United Kingdom

    Management
    August 2019 - Now · 1 year

  • Restaurant and Bar Manager

    Crowne Plaza Brussels Airport - Brussels, Belgium

    F&B other
    June 2018 - June 2019 · 1 year and 1 month

    Since September 2018 carrying responsibilities of F&B Manager due to the absence of an F&B Manager, thus reporting directly to General Manager. Leading the bar, room service, banqueting and restaurant teams. My tasks are, among others,: Making sure the F&B department is continuously compliant to the brand standards, maintaining contact with our suppliers, and finding other suppliers if needed (e.g. for cost savings), checking guest comments on a daily basis and train staff where needed in order to maintain/improve quality, implement knowledge sharing programmes, implement cross training sessions in FB and among different departments, creating personal development plans with staff and help them grow, hold employee review conversations, scheduling of staff, assisting with F&B forecasts, creating F&B promotions, organise monthly meetings, focus on employee satisfaction.

  • F&B Management Trainee

    Crowne Plaza Brussels Airport - Brussels, Belgium

    F&B other
    January 2018 - June 2018 · 6 months

    Half-year internship during which I assisted the F&B manager. Partly operational, partly administrative. After this internship I was offered a job as the restaurant/bar manager with a contract of unlimited duration.

  • F&B Freelancer

    Freelance - Netherlands

    F&B service
    January 2016 - December 2017 · 2 years

    Worked as a freelancer in the hospitality industry in The Netherlands to expand my network, and get an insight in what companies do well, and could improve. Worked in/on/for a wide variety of restaurant, events, catering companies and bars, and was offered a contract for the majority of places. However, my aim was not to work for a company thus these offers were refused. Worked as waitress, but also as party manager, depending on the assignment.

  • F&B Assistant

    The Fairmont Hamilton Princess - Hamilton, Bermuda

    F&B service
    July 2017 - September 2017 · 3 months

    Short seasonal work to get acquainted with the Fairmont hotel brand and the service standards in this part of the world.

  • Restaurant Supervisor

    Restaurant Mazie - The Hague, Netherlands

    F&B service
    August 2016 - July 2017 · 1 year

    50-seat fine dining restaurant with private dining area.

  • Supervisor

    La Galleria - The Hague, Netherlands

    F&B service
    April 2010 - July 2017 · 7 years and 4 months

    Full responsibility over opening and closing the restaurant, training new staff members, managing 20-table sections.

  • F&B Supervisor

    Members of a Royal family - Tangier, Morocco

    F&B service
    July 2016 - August 2016 · 2 months

    Supervisor of the F&B service staff of a member of a Royal family.

  • Restaurant Server

    HanTing Cuisine (*) - The Hague, Netherlands

    F&B service
    March 2014 - July 2016 · 2 years and 6 months

    Michelin starred restaurant where I was re-hired after my 6 months internship in Hong Kong.

  • F&B Trainee

    InterContinental Hong Kong - Hong Kong

    F&B service
    July 2015 - March 2016 · 9 months

    F&B Trainee at restaurants Yan Toh Heen (**) and NOBU. During this traineeship I was awarded for receiving the most guest comments during the third quarter of 2015.

  • F&B Assistant

    Hotel Corona - The Hague, Netherlands

    F&B service
    March 2013 - December 2013 · 11 months

    My first hotel experience, where I worked breakfast, lunch and dinner shifts.

  • Server

    Le Connaisseur - The Hague, Netherlands

    F&B service
    January 2009 - March 2010 · 1 year and 3 months

    First F&B experience.

Education

Languages

5 languages

  • English

    Native or fluent

  • Dutch

    Native or fluent

  • French

    Professional working

  • Spanish

    Limited working

  • Chinese

    Notions

Personal information

Nationalities

  • Belgian

Date of birth

February 08th 1992

Connections
Abigael Oketch
Waitress at JA Lake View Hotel
Rajmilan Poudel
Co-Founder at Hospitality Bridge
Calvin Susanto
Manager in Training chez The Doyle Collection
View 18 connections
Following
SI-SUITES
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Prague, Czechia
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