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The One 5*GL by H10 Hotels - Barcelona, SpainF&B serviceApril 2018 - Now · 10 months
Assistent bar manager
H10 Hotels - Barcelona, SpainF&B serviceFebruary 2017 - April 2018 · 1 year and 3 months
Cunard Line - Queen Mary 2 - Southampton, United KingdomF&B serviceOctober 2015 - May 2016 · 8 months
In this role I was in charge of ordering of the spirits, stockage of the bar and organize special events for welcoming the guests on arrival. Working quickly as part of a team to make sure that the costumer waiting time were kept to a minimum. I was also nominated to be representative of my department on issues of welfare for the crew.
Cunard Line - Queen Mary 2 - Southampton, United KingdomF&B serviceJanuary 2015 - July 2015 · 7 months
This role included serving passengers and general cleaning duties. This was a very busy environment where I had to work quickly and efficiently to ensure excellent costumer service was delivered.
Cunard Line - Queen Mary 2 - Southampton, United KingdomF&B serviceMay 2014 - November 2014 · 7 months
Working as front of the house I had to take care of ordering for the 4 buffet restaurants and undertook general cleaning duties as USPH rules to be followed. Preparing schedules for the next day duties to more than 50 people on the buffet area.Resolving costumers enquires or complaints about different diets issues.
Cunard Line - Queen Mary 2 - Southampton, United KingdomF&B serviceSeptember 2013 - April 2014 · 8 months
Working on the Queens Grill I was able to deal with the highest class passengers on board, getting to know all the international dishes and their ingredients, being in charge of more than 30 guests I had the knowledge of their preferences. I was nominated by the Maitre’D of representative for the restaurant department on issues of welfare for the crew.
Cunard Line - Queen Mary 2 - Southampton, United KingdomF&B serviceJune 2012 - August 2013 · 1 year and 3 months
I was responsible for more than 60 passengers taking care of their breakfast, lunch and dinner service , working around 10 hours daily. I also had responsibility for recommending dishes. I got nominated star of the month for being new in the company and receiving so many feed back cards from the guests.
MBcO - Montreal Bread Company - Toronto, CanadaF&B serviceApril 2010 - September 2011 · 1 year and 6 months
Working on this role I was in charge of ordering, scheduling the staff, taking care of the payment of employees and suppliers. Providing the best service I got to know all the guests preferences.
Marketing y Publicidad
Campus Mayores de 25 - Barcelona, SpainSeptember 2017 - Now
Pontifícia Universidade Católica - Belo Horizonte, BrazilJanuary 2009 - January 2012
EnglishNative or fluent100%
SpanishNative or fluent100%
PortugueseNative or fluent100%