Clarisse Cavalcanti

Clarisse Cavalcanti

F&B Supervisor at The One 5*GL by H10 Hotels
Lives in Barcelona, Spain
over 6 months ago

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Experience

  • F&B Supervisor

    The One 5*GL by H10 Hotels - Barcelona, Spain

    F&B service
    April 2018 - Now · 10 months

  • Assistent bar manager

    H10 Hotels - Barcelona, Spain

    F&B service
    February 2017 - April 2018 · 1 year and 3 months

  • Bar Supervisor

    Cunard Line - Queen Mary 2 - Southampton, United Kingdom

    F&B service
    October 2015 - May 2016 · 8 months

    In this role I was in charge of ordering of the spirits, stockage of the bar and organize special events for welcoming the guests on arrival. Working quickly as part of a team to make sure that the costumer waiting time were kept to a minimum. I was also nominated to be representative of my department on issues of welfare for the crew.

  • Bar Waitress

    Cunard Line - Queen Mary 2 - Southampton, United Kingdom

    F&B service
    January 2015 - July 2015 · 7 months

    This role included serving passengers and general cleaning duties. This was a very busy environment where I had to work quickly and efficiently to ensure excellent costumer service was delivered.

  • F&B Supervisor

    Cunard Line - Queen Mary 2 - Southampton, United Kingdom

    F&B service
    May 2014 - November 2014 · 7 months

    Working as front of the house I had to take care of ordering for the 4 buffet restaurants and undertook general cleaning duties as USPH rules to be followed. Preparing schedules for the next day duties to more than 50 people on the buffet area.Resolving costumers enquires or complaints about different diets issues.

  • Waitress

    Cunard Line - Queen Mary 2 - Southampton, United Kingdom

    F&B service
    September 2013 - April 2014 · 8 months

    Working on the Queens Grill I was able to deal with the highest class passengers on board, getting to know all the international dishes and their ingredients, being in charge of more than 30 guests I had the knowledge of their preferences. I was nominated by the Maitre’D of representative for the restaurant department on issues of welfare for the crew.

  • Junior Waitress

    Cunard Line - Queen Mary 2 - Southampton, United Kingdom

    F&B service
    June 2012 - August 2013 · 1 year and 3 months

    I was responsible for more than 60 passengers taking care of their breakfast, lunch and dinner service , working around 10 hours daily. I also had responsibility for recommending dishes. I got nominated star of the month for being new in the company and receiving so many feed back cards from the guests.

  • Manager

    MBcO - Montreal Bread Company - Toronto, Canada

    F&B service
    April 2010 - September 2011 · 1 year and 6 months

    Working on this role I was in charge of ordering, scheduling the staff, taking care of the payment of employees and suppliers. Providing the best service I got to know all the guests preferences.

Education

  • Marketing y Publicidad

    Campus Mayores de 25 - Barcelona, Spain

    September 2017 - Now

  • Bachillerato

    Pontifícia Universidade Católica - Belo Horizonte, Brazil

    January 2009 - January 2012

Languages

  • English
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • Portuguese
    Native or fluent
    100%
  • Catalan
    Limited working
    40%
  • French
    Limited working
    40%
Following
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