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I am Clarisse, 25years of age, I am flexible, optimistic and always up for new challenges.
I recently work in Prestige cars as an admin. secretary/receptionist, worked more on the office job and customer service when required.
I previously worked in a luxury cruise ship in Asia as a Waitress, Hostess and Sales representative with a very good customer service background. Undergo several training's, including; telephone skills, communication and interpersonal skills, social skills, guest relations, from tension to teamwork, complaint handling and selling and upselling skills, which I think is one of my advantage.
4 years and 7 months
Prestige Cars Show - Abu Dhabi, United Arab EmiratesOtherFebruary 2015 - January 2017 · 2 years
Prepare business letter, internal and external memos’ Arrange and reminds appointments and schedule of GM Receive and initiate telephone calls courteously and efficiently, identifying the caller’s requirement and transferring calls as appropriate Prepare specification and modification of each cars according to model year and options Prepare quotation for the clients Prepare invoices for customers, LPO match with invoices for payment & process invoices payment Manage business travel and accommodation arrangements for managers, executive team and staff Preparing petty cash statement, filing documents, records & reports Coordinate with suppliers from local and international dealers.
Star Cruises - SingaporeF&B serviceJuly 2012 - February 2015 · 2 years and 8 months
SERVICE AMBASSADOR Prepare mise-en-place in each operation To assist guest needs and answer guest queries Taking guest food and drinks orders and serving according to sequence of service Clearing / Turn-over the table set up for next service After operation-clean and tidy the station, reset-up the tables for the next meal service, HOTESS Preparing hostess counter Receiving guest reservation and welcoming guest Allocating guest tables Preparing food tags for buffet menu, signage’s for operation needs and private functions Responsible for guest feedback for food and service Assisting for passport distribution during disembarkation “Service from the heart and making the guest cruise a memorable one” Coffeenook (Coffee Stall) Mise-en-place of the coffee stall Taking and serving drinks, pastry and bread orders Selling coffee products, monthly promotions and basket souvenirs Micros operation (key-in and settling bills) Closing reports (Total sales for the day) Replenishing stocks according to par level Maintaining the cleanliness of the area
Certificate in Food and Beverage Service
Genting Star Tourism Academy - Pasay, PhilippinesJanuary 2012 - June 2012
Training School which is affiliates with Technical Education and Skills Development Authority (TESDA) in the Philippines.
Associate to Hotel and Restaurant Management
North Central Mindanao College - Ozamiz City, PhilippinesNovember 2008 - March 2010
Ozamiz City National High School - Ozamiz City, PhilippinesJune 2004 - March 2008
Native or fluent
- Admin assist
- Club Lounge Operations
- Customer sevice