Clarisse Mercil Binaoro

Clarisse Mercil Binaoro

Admin Secretary/Receptionist at Prestige Cars Show
Lives in Pasay, Philippines
over 6 months ago

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About me

I am Clarisse, 25years of age, I am flexible, optimistic and always up for new challenges.

I recently work in Prestige cars as an admin. secretary/receptionist, worked more on the office job and customer service when required.

I previously worked in a luxury cruise ship in Asia as a Waitress, Hostess and Sales representative with a very good customer service background. Undergo several training's, including; telephone skills, communication and interpersonal skills, social skills, guest relations, from tension to teamwork, complaint handling and selling and upselling skills, which I think is one of my advantage.

Experience

4 years and 7 months

  • Admin Secretary/Receptionist

    Prestige Cars Show - Abu Dhabi, United Arab Emirates

    Other
    February 2015 - January 2017 · 2 years

     Prepare business letter, internal and external memos’  Arrange and reminds appointments and schedule of GM  Receive and initiate telephone calls courteously and efficiently, identifying the caller’s requirement and transferring calls as appropriate  Prepare specification and modification of each cars according to model year and options  Prepare quotation for the clients  Prepare invoices for customers, LPO match with invoices for payment & process invoices payment  Manage business travel and accommodation arrangements for managers, executive team and staff  Preparing petty cash statement, filing documents, records & reports  Coordinate with suppliers from local and international dealers.

  • Service Ambassador/Hostess

    Star Cruises - Singapore

    F&B service
    July 2012 - February 2015 · 2 years and 8 months

    SERVICE AMBASSADOR  Prepare mise-en-place in each operation  To assist guest needs and answer guest queries  Taking guest food and drinks orders and serving according to sequence of service  Clearing / Turn-over the table set up for next service  After operation-clean and tidy the station, reset-up the tables for the next meal service, HOTESS  Preparing hostess counter  Receiving guest reservation and welcoming guest  Allocating guest tables  Preparing food tags for buffet menu, signage’s for operation needs and private functions  Responsible for guest feedback for food and service  Assisting for passport distribution during disembarkation “Service from the heart and making the guest cruise a memorable one” Coffeenook (Coffee Stall)  Mise-en-place of the coffee stall  Taking and serving drinks, pastry and bread orders  Selling coffee products, monthly promotions and basket souvenirs  Micros operation (key-in and settling bills)  Closing reports (Total sales for the day)  Replenishing stocks according to par level  Maintaining the cleanliness of the area

Education

  • Certificate in Food and Beverage Service

    Genting Star Tourism Academy - Pasay, Philippines

    January 2012 - June 2012

    Training School which is affiliates with Technical Education and Skills Development Authority (TESDA) in the Philippines.

  • Associate to Hotel and Restaurant Management

    North Central Mindanao College - Ozamiz City, Philippines

    November 2008 - March 2010

  • Secondary Diploma

    Ozamiz City National High School - Ozamiz City, Philippines

    June 2004 - March 2008

    General Knowledge

Languages

2 languages

  • Filipino

    Native or fluent

  • English

    Full professional

Skills

5 skills

  • Admin assist
  • Club Lounge Operations
  • Customer sevice
  • Hostess
  • Waitering
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Krisantus Sutrisno
Intern at Four Seasons Hotel
Dogukan Yildirim
Student from Akdeniz University - School of Tourism & Hotel Management
View 9 connections
Following
HRC International
Maastricht, Netherlands
The Ritz-Carlton Abu Dhabi, Grand Canal
Abu Dhabi, United Arab Emirates
Accor
Issy-les-Moulineaux, France
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