Claudia Alvano

Claudia Alvano

Assistant Sales Manager at Diamond Hotels & Resort
Lives in Enna, Italy
over 6 months ago

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Experience

  • Assistant Sales Manager

    Diamond Hotels & Resort - Taormina, Italy

    Reservations
    January 2017 - Now · 1 year and 11 months

    Sales e gestione portali, channel manager e extranet, tariffe e disponibilità e revenue competitive set, marketing, creazione pacchetti e offerte stipula contratti con agenzie e tour operator gestione complaint, customer service, web reputation e recensioni controllo contabilità, fatture e sospesi agenzie gestione gruppi ed eventi MICE creazione procedure e standard di servizio controllo reparti e pianificazione in collaborazione con i capi servizio ( ricevimento, sala, cucina, bar, spa, governante e manutenzioni, economato, beach, events) report sulle vendite, forecast e statistiche

  • Back Office Agent

    Alpitour - Andilana, Madagascar

    Back Office
    October 2016 - January 2017 · 4 months

  • head hotel receptionist

    Hotel Villa Riis - Taormina, Italy

    Back Office
    April 2016 - October 2016 · 7 months

  • Front Office Agent

    Federico II Palace Hotel - Enna, Italy

    Front Office reception
    July 2015 - March 2016 · 9 months

  • Linguistic Mediator for Migrants

    Cooperativa Ippocrate - Enna, Italy

    Front Office reception
    May 2015 - January 2016 · 9 months

  • team leader

    Will Power - Messina, Italy

    Sales & Marketing
    April 2014 - January 2015 · 10 months

  • Promoter

    PromoTea - Motta Sant'Anastasia, Italy

    Hostess
    November 2012 - April 2015 · 2 years and 6 months

  • Entertainment

    Viaggi Del Ventaglio - Marsa Alam, Egypt

    Tourism
    May 2009 - October 2009 · 6 months

  • Secretary

    Luigi Alvano - Enna, Italy

    Back Office
    June 2006 - September 2006 · 4 months

Education

  • laurea

    university of foreign language and cultures - Enna, Italy

    September 2010 - March 2014

    English, Spanish, French, Arabic

Languages

  • Spanish
    Professional working
    60%
  • English
    Professional working
    60%
  • French
    Limited working
    40%
  • Arabic
    Notions
    20%
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