Claudia Valenzuela

Claudia Valenzuela

Managing Partner at Aspen Experience USA
Lives in Mexicali, Mexico

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About me

My goal is to achieve absolute satisfaction in every guest and contribute to the growth of the company. I have relevant experience in the hospitality industry, as well as customer-related service in luxury environment, from my past roles serving food and beverages and streamlining service procedure.

Experience

6 years and 11 months

  • Managing Partner

    Aspen Experience USA - Aspen, CO, United States

    Administration & General
    April 2018 - Now · 1 year and 6 months

  • Owner

    B-Bistro - Mexicali, Mexico

    Administration & General
    January 2016 - August 2018 · 2 years and 8 months

    - Developed a business plan for a restaurant/cafe “B-Bistro” - Start up, incorporated, renovated, supplied, furnished and decorated the place - Set budgets and execute plans - Marketing and advertising for B-Bistro - Created food and beverage menu - Recruiting, interviewing, training and motivating staff.

  • Bar Server

    St.Regis Aspen - Aspen, CO, United States

    F&B service
    May 2017 - May 2018 · 1 year and 1 month

    Provide amazing and personalized service in order to exceed guests' expectations.

  • F&B Server

    The Westin Snowmass Resort - Snowmass Village, CO, United States

    F&B service
    June 2014 - June 2015 · 1 year and 1 month

    Assisted in creating a high-end dining environment and pleasurable experience for all restaurant guests.

  • Front Desk Agent - SPA

    Grand Velas Resort Riviera Maya - Playa del Carmen, Mexico

    Spa & Wellness
    February 2013 - February 2014 · 1 year and 1 month

    Maintain highest level of service to satisfy customer in a 5 Diamond environment.

  • Food and Beverage Server

    Banyan Tree - Playa del Carmen, Mexico

    F&B service
    February 2012 - February 2013 · 1 year and 1 month

    Luxury service based in Forbes and AAA Five Diamond training.

Education

  • Bachelor's in Hospitality Management

    Universidad del Valle de Mexico - Mexico City, Mexico

    August 2011 - December 2015

    Courses taken as Tourism, Public Relations, Rooms Division, Human Resources, Marketing, Economics, Finance, Accounting, Business Strategy and International Business.

Languages

2 languages

  • Spanish

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • Mexican

Skills

6 skills

  • Ability to empathize
  • People leadership
  • Planning and organizing
  • Problem solving
  • Sales
  • team managment

Additional Information

1 information shared

  • www.aspenexperience.ro

    Aspen Experience - Multinational Placement Agency

    Logo 1.png
Connections
Bruno Cubic
Events Manager in Training at HTMi, Hotel and Tourism Management Institute
João Pedro Sousa
Front Office Trainee at Meliá Hotels International
Following
Aspen Experience USA
Bucharest, Romania
Hosco
Geneva, Switzerland
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