Claudio Antonio Fama'

Maintenance Supervisor at Armani Hotel Milano
Lives in Milan, Italy

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Experience

11 years and 7 months

  • Maintenance Supervisor

    Armani Hotel Milano - Milan, Italy

    Maintenance
    September 2012 - Now · 11 years and 7 months

    - Responsible for cleanliness, orderliness and appearance of the Hotel. - Ensure that rooms are made as per company standard. - Production and review of operating criteria, procedures, standards. - Responsible for the production of budget and capex for Housekeeping Department. - Attend monthly P&L meeting and present P&L commentary to Director of Finance. - Work closely with Rooms Division Manager, Chief Engineer and Quality Manager for effective management, maintenance and upkeep of the hotel. - Outsourcing Company: work on procedures, standards, trainings, quality supervision of job and cost control. - Management of Laundry Department: quality and cost control on guestroom, F&B and SPA linen and outside laundry services. - Responsible for uniform pair stock for all associates and procurement. - Responsible for housekeeping supplies, OS&E and assets supervision and management. - Organize inventories with accounts and general store for linen, uniform and fixed assets. - Assist Purchase department in selecting suppliers for items related to Housekeeping. - Recruitment: identify, interview and hire Housekeeping staff. - Ensure alignment and engagement of the housekeeping team to the company values, standards and goals. Evaluate the staff every six months with company performance appraisals. - Learning & Development: collaborate with L&D Manager in order to identify the best learning solutions for the housekeeping team. - Organize on-the job training and evaluate its effectiveness. - Foster a quality culture and ensure the Team performance is in line with LQA requirements. - System related: work with IT manager to ensure fullest deployment of IT solutions for housekeeping needs. - Daily inspection of public areas and rooms (spot checks). - Duty Manager. - Member of the Emergency Team.

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

  • French

    Notions

Personal information

Nationalities

  • Italian

Skills

3 skills

  • Accuracy and precision
  • A team player
  • - Highly responsible
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