Cloudia Wang

Cloudia Wang

Store Manager at ZHONG’s Massage Ltd. Co.,
Lives in George Town, Cayman Islands
over 6 months ago

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I have several work experiences in luxury industry and more than 10 years working in service industry. I help to operate family business-SPA/Salon for more than 4 years (still going on if they need me). In general, I have more than 10-years management experiences in SPA/wellness industry and it brings me into luxury hospitality industry.

I also have luxury brand management Master degree and experiences from working with CHANEL, BURBERRY and Salvatore Ferragamo. In this case, I acquire adequate luxury product knowledge and practical experiences in order to achieve company’s target such as KPI, budget control even doing forecast more professionally.

No matter which industry I stay, how to provide elite customer service is always my major objective. To achieve this target, team cooperation is another key element. Thus, being a good team player, even coach and inspire people to be part of a team is also my responsibility.

Aim to implement my strong communication skills, well-trained customer service know-how on my future career. In the meanwhile, achieve revenue targets from both business and individual point of views.


  • Store Manager

    ZHONG’s Massage Ltd. Co., - Victoria, Australia

    Spa & Wellness
    February 2017 - February 2018

    ACHIEVEMENT- save poor store performance from negative profit into positive, and train newbies hand by hand

  • Supervisor

    BURBERRY - Singapore

    January 2016 - February 2017

    ACHIEVEMENT- achieve more than 100% sales target monthly and supervise lady’s department stock for making merchandising report

  • Senior Sales Ambassador

    Salvatore Ferragamo - Singapore

    July 2015 - December 2015

    ACHIEVEMENT-- achieve more than 120% sales target monthly and suggest a better way to do stock count

  • Assistant Manager

    Natural Beauty - Taiwan Province, Taiwan

    February 2011 - June 2014

    ACHIEVEMENT-training newbies and maximum business revenue

  • Team Lead

    CHANEL - Taiwan Province, Taiwan

    September 2008 - December 2010

    ACHIEVEMENT-develop the relationship with elite customers from 20 to 50

  • SPA Operator

    Sandy Morgan Beauty Salon (Family business) - Taiwan Province, Taiwan

    January 2004 - August 2008

    ACHIEVEMENT- expand boutique numbers from 1 to 3 within 4 years, and design company contract and official logo etc.


  • MA of Luxury Brand Management

    University of Southampton - Winchester, United Kingdom

    July 2014 - June 2015

  • MA of Banking and Cooperation Management

    University of National Taipei - Taiwan

    September 2009 - January 2011


  • Mandarin
    Native or fluent
  • English
    Full professional


  • Communication skills
  • staff organisation
  • strong retail skills
  • target orientation
  • Team player
  • Time management
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Other members
Cloudia Wang
George Town, Cayman Islands
Katheryne Gonzalez Ramirez
George Town, Cayman Islands
Mickaël Roux
George Town, Îles Caïmans
Pedro Reid
George Town, Cayman Islands
KIrstie VaDeVelde
George Town, Cayman Islands
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