Cristiano Donà

Cristiano Donà

Front Office Manager at Relais la Colombara Spa & Wellness
Lives in Pigazzano, Italy

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About me

Hi my name is Cristiano Donà I'm 61 years old, but I'm proactive person and I love this job as the first day . I love talk with the guest for create customer satisfaction

Experience

23 years and 3 months

  • Front Office Manager

    Relais la Colombara Spa & Wellness - Pigazzano, Italy

    Front Office reception
    May 2017 - January 2019 · 1 year and 9 months

    From May 2017 I am a resposible of ayoung Team of receptionist and at the same time to cure relationships with every single customer trying to make him feel comfortable as if in his own home. OTA management. Coordinate Restaurants , Reception, and the SPA

  • Front Office Manager

    Hotel Pantalon Venice - Venice, Italy

    Front Office reception
    January 2016 - February 2017 · 1 year and 2 months

    This new work experience at the hotel is giving me the chance to return fully operative in the hospitality business. With my computer skills then, it was not hard to take back the hotel management and the various booking portals. I was called by the property to increase bookings and to obtain a good Customer satisfaction on the OTA

  • IT consultant at the Venice Port Authority for some European projects

    Venice Port Autorithy - Venice, Italy

    IT
    January 2008 - December 2013 · 6 years

    Analysis of the State of the art in the monitoring systems for the dangerous goods traffic, particularly in the area of the port of Venice and in General in the context of South-Eastern Europe. Project partners are the port of Koper in Slovenia representation, the Union of the port authorities of the Black Sea at Varna, Bulgaria for the Union of river ports of Galati in Romania, the port of Piraeus for Greece, the Agency of East Lombardy for transports and logistics. Development of new procedures for the monitoring of ships carrying dangerous goods. Supervision for the hardware design in the creation of data reception/transmission for hazardous goods monitoring. IT CONSULTANT FOR EUROPEA PROJECTS ALPCHECK 1 & 2 Study and analysis for a development and implementation of a data warehouse of statistical analysis on the data of Origin/destination of the trucks in the Alpine area with special reference to Pm10 emissions and CO2 emissions generated by them. Creation of automated processes aimed at the implementation of data into the data warehouse . Server Administration and data warehouse administration (Alpcheck project 1). This project involved some European partners including: the Veneto region (project leader), the Venice port authority, the region of Carinthia, the Valle d'Aosta Region, and the University of Maribor in Slovenia representation.

  • Hotel Receptionist

    varius hotels - Venice, Italy

    Front Office reception
    June 1982 - September 1996 · 14 years and 4 months

    during these years I have carried out different tasks: from night auditor to the deputy hotel manager

Education

  • L.Sanudo - Venice, Italy

    September 1974 - August 1979

    Electronic

Languages

5 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • French

    Professional working

  • Spanish

    Limited working

  • German

    Notions

Personal information

Nationalities

  • Italian

Date of birth

April 13th 1958

Skills

7 skills

  • 5Stelle
  • Excellent MS Office
  • Internet & Email
  • Microsoft Suite Office
  • Opera PMS
  • OTA Managment
  • Revenue Managment

Additional Information

1 information shared

  • Experiences and skills

    I'm an expert of OTA (Booking and Expedia) , SEM/SEO - Webmarketing and Revenue Managment
    Expert with MS Office Suite and other Software

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