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An ambitious Hotel Management graduate with a commitment to pursuing a career in Hospitality. Completed three internships in 4 and 5 stars hotels while demonstrating a natural aptitude for interacting with customers and providing service with a smile. Keen to secure an entry-level role with an upscale hotel, which will provide opportunities for further development and progression.
Human Resources Intern
Crowne Plaza Brussels - Le Palace - Brussels, BelgiumHuman ResourcesSeptember 2018 - Now · 5 months
- To be the contact person for the staff - In charge of the trainees’ recruitment - To maintain the human resources information system and employee database - To communicate information between the departments - To motivate the employees - Team building - To welcome the new employees - To be the contact personal for the future trainees - To contact hospitality schools to recruit new trainees - To help in preparing the monthly salaries of the employees - To assist in all administrative duties of the Human Resources department - To organise events such as Staff Party
Radisson RED Brussels - Brussels, BelgiumHousekeepingJuly 2017 - December 2017 · 6 months
- Supervised an housekeeping staff of 20 in an upscale business hotel - Supervising and checking operations of the Housekeeping Department - Staff Scheduling and Planning of the week - Implemented the control of the productivity - Evaluating, controlling, motivating and coaching employees
Food and Beverage Intern
Hotel Schweizerhof Luz - Lucerne, SwitzerlandF&B serviceJuly 2016 - December 2016 · 6 months
- Bar - Restaurant - Banquets - Room Service
Commercial Employee Apprenticeship
Swiss Railways - Lugano, SwitzerlandAdministration & GeneralSeptember 2012 - August 2015 · 2 years and 12 months
- Travel Consultant and Seller - Human Resources - Ticket Control - Administration
Vatel Switzerland Hotel & Tourism Business School - Martigny, SwitzerlandJanuary 2016 - June 2018
ItalianNative or fluent100%
- Teamwork spirit