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Currently volunteering at a Beach Bar in Phu Quoc island. Helping setting the bar and taking care of the Social Media aspect of the business. I’ve been working in hospitality for long now and it’s the field that satisfied me the most. I love to be surrounded by people and be helpful. I always have a smile and with a smile I’m also a good problem solver. I’m a fast learner and always willing to learn more from everyone and take every critic as a way to grow up in any job.
Sydney Restaurant Group, Aqua Dining - New South Wales, AustraliaF&B serviceFebruary 2018 - October 2018 · 9 months
Sydney Restaurant Group - New South Wales, AustraliaHostessFebruary 2018 - October 2018 · 9 months
Inside Sales Representative
trivago - Düsseldorf, GermanySales & MarketingSeptember 2016 - July 2017 · 11 months
First point of contact for hotels and help them to optimize their online presence, whether that be cold-calling on the phone, by E-Mail or carrere pigeon. Expert on the B2B toll ‘Hotel Manager Pro’, and using trivago CRM system, sales abilities, achieve targets and produce metric reports; developing a sixth sense when it comes to potential clients and their needs.
Walt Disney World - Orlando, FL, United StatesF&B serviceApril 2015 - June 2016 · 1 year and 3 months
Server at Wine Cellar located in Epocot, at Disney World Park. Wine Cellar is part of Patina Restaurant Group, a chain of fine dining restaurant. Providing fine-dining experience to the guests; trained new servers to make them able to provide excellent service. Knowledge of Italian wines, practices up-selling and suggestive selling techniques. Lead host: welcoming new guest and manage reservations at Tutto Italia Restaurant also located at Epcot, World Disney World
University College Cork - Cork, IrelandSeptember 2013 - June 2014
Chinese Business and Law
Università Ca' Foscari Venezia - Venice, ItalySeptember 2012 - March 2015
Jilin Foreign Languages InstituteAugust 2012 - December 2012
Capital Normal UniversityAugust 2011 - December 2011
Chinese Literature and Culture
Università Ca' Foscari Venezia - Venice, ItalySeptember 2009 - July 2012
ItalianNative or fluent100%
- Energetic and smiling
- Excellent communicator
- Flexible and patient
- Friendly and positive
- High energy
- Public relation
- Quick learner
- Strong costumer service
- Well organized person